Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charles Lewis

Cypress,TX

Summary

Hardworking Automotive Technician with 26 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Dependable automotive professional with Master ASE certification and expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting, critical thinking and planning abilities with superior work ethic.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Technician

Tesla
10.2021 - Current
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Prioritized tasks and planned workflows to meet operational targets.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Read manuals and manufacturer instructions to install and troubleshoot devices.
  • Tested components and systems to evaluate performance and identify concerns.
  • Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Mentored junior technicians in maintenance, repair, and reporting duties.

Automotive Technician

The Friedkin Group (Westside Lexus)
05.1998 - 10.2021
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Performed safety and emissions inspections.
  • Analyzed and located malfunctions in brakes, motors, switches and control systems.
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Delegated jobs to subordinates and monitored quality of work.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues
  • Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues
  • Boosted morale among team members by recognizing individual achievements and promoting a positive work culture
  • Streamlined repair processes for increased efficiency and customer satisfaction, implementing effective time management strategies
  • Led a team of automotive technicians to consistently deliver high-quality workmanship and exceed customer expectations

Automotive Technician

John Eagle Acura
04.1997 - 04.1998
  • Changed, rotated and balanced tires on different types of vehicles.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Performed safety and emissions inspections.
  • Completed customer orders and warranty services according to manufacturer specifications.

Education

Automotive Certificate - Automotive Mechanics

Wyoming Technical Institute
Laramie, WY
04.1997

High School Diploma -

Elsik High School
Houston, TX
06.1996

Skills

Past role in team leader position for fifteen years Which includes management of three other technicians and workloads Making sure vehicles are properly diagnosed and repaired on time

  • Inspecting vehicles
  • Maintenance Procedures
  • Calibration Understanding
  • Calibrating Systems
  • Troubleshooting and Diagnostics
  • Preventive maintenance services
  • Troubleshooting skills
  • Diagnostic skills
  • Electrical repair
  • Customer interaction
  • System diagnostics
  • Multitasking and Organization
  • ASE Certification

Certification

Master ASE Technician

Lexus Master technician

Certified State Inspector

Timeline

Technician

Tesla
10.2021 - Current

Automotive Technician

The Friedkin Group (Westside Lexus)
05.1998 - 10.2021

Automotive Technician

John Eagle Acura
04.1997 - 04.1998

Automotive Certificate - Automotive Mechanics

Wyoming Technical Institute

High School Diploma -

Elsik High School

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