CHARLES LOFTON
Lexington,KY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
District Manager
Floyd's 99 Barbershop-Lexington, KY
01.2023 - Current
- Create and maintain diverse, high-performing store management team through consistent selection, development and motivation
- Manages day-to-day operations of District, and provides daily support to managers in ensuring quality and budget performance
- Manage financial performance of operating area
- This includes maximizing return on working capital and overall financial performance
- Cultivate environment of open communication and drive performance management and development of associates within District
- Manages hiring, performance and development of team
- Supervised three locations to enforce high-quality standards of operation.
Owner/Stylist
A New Style Hair Salon
09.2018 - 10.2022
- Hair stylist/Colorist
- Customer Service
- Managed staff of 20 stylists
- Budgeting/Payroll
- Inventory control
- Increased salon profits by 200%
- Trained and motivated employees to perform daily business functions
- Managed day-to-day business operations.
Operations Manager
Bargain Hunt
10.2021 - 05.2022
- Responsible for hiring/training new staff members
- Monitor customer satisfaction
- Completion of daily sales goals
- Responsible for setting store plans/floor changes
- Executed company policies
- Employee disciplinary actions.
Hair stylist/Colorist
Shannon Aleksandrs Salon and Spa
03.2013 - 09.2018
- Hair stylist
- Hair colorist
- Provided exceptional customer service
- Retail to Sales percentage averaging 20%
- Volunteered for community outreach programs
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Monitored current trends to understand fashions and better serve customer needs.
Hair Stylist/Colorist
Beaux Cheveux Salon
02.2012 - 03.2013
- Apprenticeship under salon owner
- Hair stylist
- Hair colorist
- Provided exceptional customer service.
Assistant Manger
Kirklands
12.2008 - 01.2011
- Responsible for hiring/training new staff members
- Monitor customer satisfaction
- Responsible for setting store plans/floor changes
- Executed company policies
- Employee disciplinary actions.
Education
Cosmetology -
The Salon Professional Academy
Evansville, IN01.2012
Associates Degree in Nursing -
Wabash Valley College
Mount Carmel, IL12.2007
Skills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Attention to Detail
- Goal Setting and Performance Metrics
- Multi-unit management
- Decision-Making
- Policies and Procedures
- Human Resource Management
Certification
Cosmetology License
Personal Information
Willing To Relocate: Anywhere
Timeline
District Manager
Floyd's 99 Barbershop-Lexington, KY
01.2023 - Current
Operations Manager
Bargain Hunt
10.2021 - 05.2022
Owner/Stylist
A New Style Hair Salon
09.2018 - 10.2022
Hair stylist/Colorist
Shannon Aleksandrs Salon and Spa
03.2013 - 09.2018
Hair Stylist/Colorist
Beaux Cheveux Salon
02.2012 - 03.2013
Assistant Manger
Kirklands
12.2008 - 01.2011
Cosmetology -
The Salon Professional Academy
Associates Degree in Nursing -
Wabash Valley College
Cosmetology License
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