Reliable professional in transportation, known for high productivity and efficiency in task completion. Possess specialized skills in route planning, vehicle maintenance, and safe driving practices. Excel at time management, customer service, and adaptability, ensuring seamless operations and client satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Package Delivery Driver
Platinum Delivery Services
Lubbock, TX
09.2024 - Current
Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
Performing pre-trip inspections of assigned vehicles before starting routes.
Reported mechanical problems encountered with vehicles to dispatch.
Kept accurate logs of all deliveries and trips.
Ensuring compliance with local laws governing transportation of hazardous materials when applicable.
Adapted to varying weather conditions and traffic patterns during deliveries.
Inspected vehicle daily and reported issues to schedule maintenance and repairs.
Handled customer inquiries and resolved delivery issues promptly.
Maintaining records of deliveries using automated systems or logbooks.
Collected signatures or other proof of delivery from recipients.
Used problem-solving skills to address and navigate delivery challenges.
Assisted in loading delivery trucks with prepared packages.
Industrial Equipment Cleaner
Bedrock industrial Group
Midland, Texas
05.2023 - 09.2024
Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.
Rotated handles on equipment to regulate pressure or flow of water, air, steam or abrasives from sprayer nozzles.
Responded quickly to emergency situations involving malfunctioning equipment.
Responded to spills or messes promptly to avoid safety hazards or damage to property.
Pre-soaked or rinsed machine parts, equipment, or vehicles by immersing in cleaning solutions or water.
Drove vehicles to or from workshops or customer workplaces or homes.
Connected hoses or lines to pumps or other equipment.
Performed general maintenance tasks such as changing light bulbs or repairing minor damages.
Performed duties while adhering to workplace protocols and safety rules.
Identified needs of customers promptly and efficiently.
Route Supervisor
Blue Bell Creameries
Lubbock, TX
02.2002 - 05.2023
Developed procedures for improved fleet management efficiency including fuel consumption tracking and maintenance record keeping.
Provided assistance in the hiring process by conducting interviews, evaluating candidates' skillsets and making recommendations on potential hires.
Resolved conflicts between customers and drivers concerning deliveries or services rendered.
Performed regular audits on inventory levels at each stop along the route verifying accuracy against actual loads delivered.
Monitored driver and laborer time and attendance to control costs and maintain safety standards.
Ensured compliance with DOT regulations regarding hours of service, vehicle inspection requirements and driver qualifications.
Reviewed incident reports submitted by drivers for accuracy and completeness prior to submitting them to management for review.
Investigated customer complaints related to late deliveries or damaged goods ensuring corrective action was taken where necessary.
Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
Conducted daily safety inspections of vehicles and equipment to ensure compliance with applicable regulations.
Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
Monitored route performance, identified areas for improvement and provided guidance to drivers on proper techniques for efficient delivery.
Handled personnel hiring, performance evaluations and disciplinary actions.
Inspected equipment, facilities and vehicles regularly to assess safety.
Responded quickly to emergency situations such as breakdowns or accidents providing support until resolution is achieved.
Assisted with loading and unloading trucks as needed when staffing was short or during peak periods of activity.
Trained new employees in safe operation of vehicles, customer service protocols and company policies.
Compiled monthly reports summarizing revenue generated by each route as well as total miles driven per driver.
Enforced strict safety rules and regulations to protect workers and minimize company liability.
Education
High School Diploma -
Coronado High School
Lubbock, TX
05-1990
Skills
Delivery logistics
Customer service
Vehicle inspection
Route optimization
Package handling
Safety protocols
Time management
Attention to detail
Emergency response
Problem solving
Team building
Communication skills
Vehicle maintenance
Punctuality
Emergency procedures
Safe driving
GPS navigation
DOT regulations compliance
Ability to lift 50 pounds
Problem-solving aptitude
Defensive driver training
Dependability and honesty
Customer relationships
Traffic law compliance
Certification
Class B CDL
Concealed carry license
Accomplishments
Driver Salesman of the year for Bluebell Creameries
Process Server and Paralegal/Owner/Operator at Due Process Services & Delivery D/b/a Due DeliveryProcess Server and Paralegal/Owner/Operator at Due Process Services & Delivery D/b/a Due Delivery