Summary
Work History
Education
Skills
Languages
Timeline
Generic

CHARLES LU

Chino Hills,CA

Summary

An 18 year old high school senior and is motivated to work. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.

Work History

Service Champion

Taco Bell
Chino Hills, CA
08.2023 - 12.2023
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Provide friendly, accurate service to customers as well as co-workers and managers.
  • Brewed and served coffee and tea with preferred add-ins.
  • Answered customer questions about merchandise selection, availability, pricing, returns and exchanges policies.
  • Provided every customer with friendly service, answered menu questions and submitted orders.
  • Scrubbed and polished counters to remove debris and food.
  • Maintained cleanliness of store floors by vacuuming, dusting, mopping, sweeping, and disposing of trash.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Put special requests into computer system, took payments and provided change.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Completed day-to-day duties accurately and efficiently.

Education

Chino Hills High School
01.2024

Skills

  • Food Service
  • Cashiering
  • Cash Handling
  • Cleaning Experience
  • Host/Hostess
  • POS
  • Kitchen Experience
  • Customer Service
  • Communication Skills
  • Serving Experience
  • Payment Processing
  • Calculating Bills

Languages

  • Cantonese, Intermediate
  • Mandarin, Beginner

Timeline

Service Champion

Taco Bell
08.2023 - 12.2023

Chino Hills High School
CHARLES LU