Summary
Overview
Work History
Education
Skills
Timeline
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Charles Malley

East Falmouth,MA

Summary

Accomplished Director of Operations with a proven track record at Awakenings Lodge, enhancing operational efficiency and strategic execution. Expert in safety protocols and operational oversight, I've driven organizational growth through innovative policy implementation and team mentorship. Skilled in both strategic planning and compassionate client support, my leadership has consistently fostered productivity and engagement.

Overview

48
48
years of professional experience

Work History

Director of Operations

Awakenings Lodge
01.2018 - 01.2025
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Defined, implemented, and revised operational policies and guidelines.

Recovery Specialist

Awakenings Lodge
11.2013 - 01.2018
  • Maintained client confidentiality and adhered to HIPAA guidelines.
  • Improved client satisfaction through timely communication
  • Supported clients with compassionate, empathetic face-to-face mentoring
  • Introduced clients to 12 steps of recovery

Director of Purchasing

Tops
01.1990 - 01.2015
  • Implemented inventory control measures through the Toyota production system, reducing stock levels and optimizing warehouse space utilization.
  • Improved supplier lead times through collaborative forecasting efforts.
  • Evaluated new suppliers through a comprehensive qualification process to ensure quality products and services were sourced consistently.
  • Ensured adherence to company policies, procedures, and ethical standards in all procurement activities.
  • Trained in and implemented LEAN manufacturing procedures throughout the US, Canada and Mexico.
  • Implemented inventory control measures, reducing stock levels and optimizing warehouse space utilization.

Materials Manager

Esselte Corp
01.1977 - 01.1990
  • Conducted regular inventory audits to maintain accurate stock levels and minimize excess or obsolete inventory.
  • Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.
  • Managed subordinates and gave directives, drafted schedules and comprehensively evaluated performance.
  • Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.

Submarine Storekeeper Second Class

US Navy
12.1976 - 01.1983

Qualified upon nuclear ballistic Submarine

Education

Bachelor Of Arts - Business Management

Eastern Nazarene
Quincy, MA

Skills

  • Safety
  • 12 Steps of Recovery
  • Operational efficiency
  • Operations oversight
  • Strategic planning
  • Strategic planning and execution

Timeline

Director of Operations

Awakenings Lodge
01.2018 - 01.2025

Recovery Specialist

Awakenings Lodge
11.2013 - 01.2018

Director of Purchasing

Tops
01.1990 - 01.2015

Materials Manager

Esselte Corp
01.1977 - 01.1990

Submarine Storekeeper Second Class

US Navy
12.1976 - 01.1983

Bachelor Of Arts - Business Management

Eastern Nazarene
Charles Malley