Charles Mankes
Albany,NY
Summary
Training and experience in Leadership skills such as teamwork, problem resolution, delegation, and more.
Overview
2
2
years of professional experience
Work History
Concessions Worker
Lessings
Kings Park, NY
05.2023 - 08.2024
- Stocked concession stands with supplies and food items.
- Cleaned concession area including counters, floors, equipment, and utensils.
- Provided customer service by greeting patrons, answering questions, and resolving complaints.
- Operated cash registers to process payments from customers.
- Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
- Received deliveries of food items and stocked shelves accordingly.
- Checked expiration dates on all products before serving them to customers.
- Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
- Ensured that all safety protocols were followed at all times during shift hours.
- Calculated daily sales totals and reported figures to management team at the end of each day's work shift.
- Monitored inventory levels of food supplies in order to prevent shortages during busy periods.
- Adhered to health department regulations regarding food handling practices.
- Followed company procedures for opening and closing concession stands.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Assisted in training new employees on proper concession stand operations.
Sales Associate
Trek Bicycle
East Northport, NY
02.2022 - 10.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
- Conducted inventories on a regular basis to track stock levels.
Education
High School Diploma -
Commack High School
Commack, NY06-2023
Skills
- Customer Service
- Supply Management
- Equipment Operation
- Food Preparation
- Food safety knowledge
- Food handling safety
- Food handling
Boy Scouts
- Leadership Positions: Troop Guide, Assistant Senior Patrol Leader, Assistant Patrol Leader, Den Chief, Instructor
- Merit Badges: Citizenship in the Nation, Personal Fitness, Emergency Preparedness, first aid, communications, cooking, public health, kayaking, fire safety, music, exploration, wood carving, digital technology, inventing, woodworking, mammal study, nuclear science
- Ranks: Scout, Tenderfoot, Second Class, First Class, Star, Life
- Awards/Achievements: Outdoor Ethics Award, totin' chip, COPE, ILST Training
Timeline
Concessions Worker
Lessings
05.2023 - 08.2024
Sales Associate
Trek Bicycle
02.2022 - 10.2022
High School Diploma -
Commack High School
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