Summary
Overview
Work History
Education
Skills
Boy Scouts
Timeline
Generic

Charles Mankes

Albany,NY

Summary

Training and experience in Leadership skills such as teamwork, problem resolution, delegation, and more.

Overview

2
2
years of professional experience

Work History

Concessions Worker

Lessings
Kings Park, NY
05.2023 - 08.2024
  • Stocked concession stands with supplies and food items.
  • Cleaned concession area including counters, floors, equipment, and utensils.
  • Provided customer service by greeting patrons, answering questions, and resolving complaints.
  • Operated cash registers to process payments from customers.
  • Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
  • Received deliveries of food items and stocked shelves accordingly.
  • Checked expiration dates on all products before serving them to customers.
  • Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
  • Ensured that all safety protocols were followed at all times during shift hours.
  • Calculated daily sales totals and reported figures to management team at the end of each day's work shift.
  • Monitored inventory levels of food supplies in order to prevent shortages during busy periods.
  • Adhered to health department regulations regarding food handling practices.
  • Followed company procedures for opening and closing concession stands.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Assisted in training new employees on proper concession stand operations.

Sales Associate

Trek Bicycle
East Northport, NY
02.2022 - 10.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Conducted inventories on a regular basis to track stock levels.

Education

High School Diploma -

Commack High School
Commack, NY
06-2023

Skills

  • Customer Service
  • Supply Management
  • Equipment Operation
  • Food Preparation
  • Food safety knowledge
  • Food handling safety
  • Food handling

Boy Scouts

  • Leadership Positions: Troop Guide, Assistant Senior Patrol Leader, Assistant Patrol Leader, Den Chief, Instructor
  • Merit Badges: Citizenship in the Nation, Personal Fitness, Emergency Preparedness, first aid, communications, cooking, public health, kayaking, fire safety, music, exploration, wood carving, digital technology, inventing, woodworking, mammal study, nuclear science
  • Ranks: Scout, Tenderfoot, Second Class, First Class, Star, Life
  • Awards/Achievements: Outdoor Ethics Award, totin' chip, COPE, ILST Training

Timeline

Concessions Worker

Lessings
05.2023 - 08.2024

Sales Associate

Trek Bicycle
02.2022 - 10.2022

High School Diploma -

Commack High School

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Charles Mankes