Charles Mart Wicker
Douglas
Summary
Professional product management leader with proven record of driving business growth and innovation. Expertise in product management, market analysis, and strategic planning. Strong focus on team collaboration and adaptability, ensuring seamless execution and achievement of results. Reliable and flexible, skilled in communication and cross-functional leadership.
Overview
33
33
years of professional experience
Work History
National Product Manager
Polygon
09.2018 - Current
- Enhanced customer satisfaction by resolving issues promptly and maintaining open communication channels with clients.
- Spearheaded trade show participation initiatives to increase brand visibility within target markets both domestically and internationally.
- Boosted product sales by developing and implementing strategic marketing plans.
- Reduced time-to-market for new products through efficient project management techniques, resulting in faster ROI realization.
- Managed cross-functional teams for successful product launches, ensuring smooth collaboration between departments.
- Led training sessions for sales teams to ensure thorough understanding of product features, benefits, and unique selling points.
- Analyzed metrics to measure product performance.
- Coordinated project planning and execution with team members and team leads.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
Outside Sales and Service
Smith Gray Electrical Inc.
03.2016 - 09.2018
- Territory of SE Ga selling electrical components, powers and drives.
- Grew the territory from .5million to over 2million in 2 years
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Maintenance Superintendent
Pilgrims
11.2011 - 03.2016
- Responsible for mechanical functions over the entire plant during the operation of all three shifts
- Oversee one refrigeration supervisor, maintenance planner, maintenance supervisor
- Supervise up to 34 maintenance technicians, 8 refrigeration technicians, 3 parts room clerks, 1 planner/clerk, 1 parts/plant supply room coordinator during weekday production and during weekend scheduled preventive maintenance
- Indirectly manage up to 50 contractors during weekend scheduled projects
- Pinpoint potential mechanical problems and plan to eliminate failures
- In charge of preventive maintenance and projects (including new equipment installation/layout and relocation of other equipment) throughout plant
- Establish and develop preventive measures and solve failures concerning USDA and Quality Control Standards
- Schedule preventive maintenance on equipment
- Continually update Lockout/Tagout Procedures and work closely with the Safety Manager to repair any safety or ergonomic issues
- Responsible of all purchases in the maintenance department through SAP – M&R cost up to $55k per week and labor cost weekly of 35k per week
- Review and correct payroll problems in SAP on a daily basis
- Utilize overtime in the most effective manner
- Create work orders and scheduled preventive maintenance using SAP
- Manage the parts room inventory of $720,000
First-Shift Maintenance Supervisor
Perdue Farms Incorporated
06.2009 - 11.2011
- Responsible for mechanical functions in 2nd processing during first shift
- Supervise 11 maintenance technicians during weekday production operation
- Supervise 38 maintenance technicians during weekend scheduled corrective maintenance
- Pinpoint potential mechanical problems and plan to eliminate failures
- Establish and develop preventive measures and solve failures concerning USDA and Quality Control Standards
- Create and complete work orders using Maximo database software
- Review and correct associates’ time in the Kronos payroll system on a daily basis
- Assist in creating job plans on equipment
- Conduct “root-cause analyses” on equipment failure during production hours
Second-Shift Maintenance Unit Manager
South Georgia Poultry Division - Gold Kist, Inc.
01.2006 - 06.2009
- Responsible for mechanical functions in the entire plant during the operation of a single shift
- Supervise 14 maintenance technicians during weekday production operation
- Supervise 40+ maintenance technicians during weekend scheduled preventive maintenance
- Indirectly supervise up to 50 contractors during weekend scheduled projects
- Pinpoint potential mechanical problems and plan to eliminate failures
- In charge of preventive maintenance and projects (including new equipment installation/layout and relocation of other equipment) throughout plant
- Establish and develop preventive measures and solve failures concerning USDA and Quality Control Standards
- Schedule defensive maintenance on equipment
- Continually update Lockout/Tagout Procedures and work closely with the Safety Manager to repair any safety or ergonomic issues
- Acting Second-Shift Safety Committee Chairman
- Release SAP purchase orders for the maintenance department - operating within the labor, maintenance, and repair weekly budget of $70K-$90K
- Review and correct payroll problems in SAP on a daily basis
- Utilize overtime in the most effective manner
- Create work orders and scheduled preventive maintenance using Maximo and SAP
First-Processing Unit Manager
South Georgia Poultry Division - Pilgrims Pride
01.2004 - 01.2006
- Directly responsible for first-processing production (live-receiving; picking; evisceration; giblet harvesting and packing; and paw harvesting and packing)
- Indirectly supervised up to 125 employees, while overseeing three production supervisors
- Responsible for maintaining yield that was competitive with Agri-Stats and operated within the guidelines of USDA and HACCP
Second-Processing Maintenance Supervisor
South Georgia Poultry Division - Pilgrims Pride
01.2001 - 01.2004
- Responsible for job performance and mechanical functions in second-processing department for three shifts
- Supervise 14 maintenance technicians during weekday production operation
- Supervise 40+ maintenance technicians during weekend scheduled preventive maintenance
- Indirectly supervise up to 50 contractors during weekend scheduled projects
- Conducted interviews and evaluations for job placement
- Scheduled preventive maintenance on equipment
- Continually updated Lockout/Tagout and Job Description/Safety Analysis Procedures
- Performed many ‘Maintenance Unit Manager’ duties
Second-Shift Maintenance Supervisor
South Georgia Poultry Division - Pilgrims Pride
01.1998 - 01.2001
- Responsible for mechanical functions in the entire plant during the operation of a single shift
- Supervised up to 40 maintenance technicians
- Pinpointed potential mechanical problems and planned to eliminate failures
- Established and developed preventive measures and solved failures concerning USDA and Quality Control Standards
- Recommended support when job required advanced knowledge
- Utilized overtime in the most effective manner
- Reviewed and corrected payroll problems on a weekly basis
Maintenance Technician
South Georgia Poultry Division - Pilgrims Pride
01.1994 - 01.1998
- Responsible for upkeep of all equipment in rendering, live-receiving, picking, eviscerating, chilling, second-processing, and some operating procedures of refrigeration
Maintenance Technician, Fabricator, and Construction Worker
Firstline Corporation
01.1992 - 01.1993
- Relocated and installed new machinery
- Assisted in construction of new building during plant expansion
Education
South Georgia College
Douglas, Georgia01.2004
High School Diploma -
Coffee High School
Douglas, Georgia01.1994
Skills
- Operations Management
- Supervisor/Motivator
- Haz-Mat Incident Commander
- Safety Chairman
- PLCs
- Strategic Planning
- Hydraulic Systems
- Pneumatic Systems
- Microsoft Programs
- SAP
- Inventory management
- Product roadmapping
Work References
- Mr. Frank James, Sales, Peterson Industrial, (256) 613-7951
- Mr. Tim Taylor, Maintenance Manager, Perdue Poultry, (478) 214-1852
- Mr. Shane Sikes, USDA Inspector, (912) 449-2463
Timeline
National Product Manager
Polygon
09.2018 - Current
Outside Sales and Service
Smith Gray Electrical Inc.
03.2016 - 09.2018
Maintenance Superintendent
Pilgrims
11.2011 - 03.2016
First-Shift Maintenance Supervisor
Perdue Farms Incorporated
06.2009 - 11.2011
Second-Shift Maintenance Unit Manager
South Georgia Poultry Division - Gold Kist, Inc.
01.2006 - 06.2009
First-Processing Unit Manager
South Georgia Poultry Division - Pilgrims Pride
01.2004 - 01.2006
Second-Processing Maintenance Supervisor
South Georgia Poultry Division - Pilgrims Pride
01.2001 - 01.2004
Second-Shift Maintenance Supervisor
South Georgia Poultry Division - Pilgrims Pride
01.1998 - 01.2001
Maintenance Technician
South Georgia Poultry Division - Pilgrims Pride
01.1994 - 01.1998
Maintenance Technician, Fabricator, and Construction Worker
Firstline Corporation
01.1992 - 01.1993
High School Diploma -
Coffee High School
South Georgia College
Similar Profiles
Sanket Saagar KaranSanket Saagar Karan
Node Support Engineer 2 at Polygon LabsNode Support Engineer 2 at Polygon Labs
Tina YorkTina York
Director of Client Development at Polygon Group USDirector of Client Development at Polygon Group US
Marco J SanchezMarco J Sanchez
Operation and Engineering Associate at Polygon GroupOperation and Engineering Associate at Polygon Group