Charles Mason
Data Analyst
Jacksonville,FLORIDA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Manager
Mason Secuirty
06.2023 - Current
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing them with charts.
- Managed over 20 customer calls per day.
- Increased sales by 50%
- Introduced new methods, practices, and systems to reduce turnaround time
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
Operations Manager
Signal 88 Secuirty
12.2019 - 06.2023
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Education
Ph.D. - Public Administration
Walden University
Minneapolis, MN08.2023
Master of Science - Public Administration
Barry University
Miami, FL09.2015
Skills
- Data Mining
- Data Exports
- Data Visualization
- Data Cleaning
- Tableau Software
- Excel Functions
- Optimization Techniques
- Data Quality Assurance
- Python Programming
- KPI Tracking
- Documentation
- Procedure Development
Certification
- Vulnerability Management Foundation Training - November 2023
- Foundations of Cybersecurity Training - November 2023
- Preparing Data for Analysis with Microsoft Excel Training - November 2023
- Foundations: Data, Data, Everywhere-Training - December 2023
- Assets, Threats, and Vulnerabilities Training - December 2023
Timeline
Operations Manager
Mason Secuirty
06.2023 - Current
Operations Manager
Signal 88 Secuirty
12.2019 - 06.2023
Ph.D. - Public Administration
Walden University
Master of Science - Public Administration
Barry University
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