Charles Mazzucco
Clearwater,Florida
Summary
I began working at 13 years old in my uncle's family owned restaurant. From a young age I began building a strong work ethic. Collectively I have over a decade experience working in kitchens outside of my home, and over two decades of experience including the experience I have gained on my own time.
I decided to make a change into trade work and have gained just over 7 years experience roofing. I have also gained 5 years of experience in retail environments.
I strive in high pressure, chaotic environments. I bring a high frequency and maintain an optimistic outlook in difficult times.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Line/Prep Cook
Carlouel Beach and Yacht Club
04.2023 - 02.2024
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Assistant Banquet Chef
Feather Sound Country Club
12.2022 - 04.2023
- Enhanced banquet service by implementing creative and visually appealing food presentations.
- Conducted regular equipment maintenance checks, minimizing downtime due to malfunctions or safety concerns.
- Efficiently handled high-volume events, successfully executing large-scale meal preparation without compromising quality or presentation standards.
- Maintained high-quality food standards by enforcing strict adherence to recipes and presentation guidelines.
- Improved overall guest experience with attention to detail in plating and garnishing techniques.
- Collaborated with Executive Chef on menu development, incorporating seasonal ingredients for fresh, innovative dishes.
- Ensured timely delivery of meals during events by effectively coordinating with the front-of-house team.
- Ordered food and supplies used to prepare meals for 300+ people.
Operations Lead
Chick-fil-A
12.2021 - 12.2022
- Organized operational activities for clients and handled day-to-day issues.
- Supervised production efforts and completed various quality control procedures.
- Trained, mentored and motivated employees to maximize team productivity.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Drove standardized best practices and leveraged support functions to optimize operational performance while meeting goals.
- Reduced process lags and trained team members on best practices and protocols.
- Built and developed employee talent to drive engagement, resulting in advancement within company.
- Executed and optimized operational responsibilities to promote seamless delivery of services.
- Evaluated and reported on department metrics to upper management.
- Oversaw implementation of procedures, goals and objectives within operations.
Assistant Roofing Manager
Tailored Roofing
12.2020 - 11.2021
- Resolved labor, design and tool issues during construction projects.
- Contracted and supervised workers for roofing construction jobs.
- Inspected sites before and after construction projects.
- Coordinated phases of construction projects from inception to completion.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Trained and monitored employees to teach daily tasks and improve performance.
- Completed investigations into complaints, incidents and accidents at work sites.
- Eliminated project lags by organizing work-in-progress and delegating tasks.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Read and interpreted drawings and assessed construction against plans.
- Cleaned or prepared construction sites to eliminate hazards.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Created work crew schedules and delegated assignments.
- Conducted site pre-inspections and coordinated post-construction audits.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Prepared and planned worksites to help jobs run smoothly.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
Roof Repair Specialist
Albright Roofing
08.2014 - 12.2020
- Prepared accurate estimates and work orders based on expected labor and parts requirements for each job.
- Collaborated on repairs to complete and finish work orders on schedule.
- Conducted predictive and preventive maintenance and created work orders to request repairs for defective equipment.
- Communicated with management, engineering and quality departments to solve technical repair problems.
- Read and understood diagrams and schematics to accurately perform repairs.
- Repaired and performed quality testing of products to meet established specifications.
- Identified engineering documentation and maintenance manuals to assess design configuration and conduct repair actions.
- Reassembled equipment, completing inspections, testing or repairs.
- Examined machines and equipment to diagnose or make repairs.
- Worked with the senior technician to inspect and validate repair parts.
- Recorded completed repairs, all further repairs required and parts to be ordered on service call ticket.
- Followed repair processes, driving high quality and short cycle time.
- Performed system and component failure analysis using diagnostic troubleshooting techniques.
- Diagnosed and repaired mechanical issues according to industry standards.
- Maintained equipment performance by cleaning and lubricating components.
- Dismantled devices to gain access to and remove defective parts with various hand and power tools.
- Installed new components or replaced defective parts to restore functionality.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Completed scheduled appointments on time to drive quality service.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Communicated with distributors to acquire necessary equipment for projects.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Estimated cost of labor and materials for projects and communicated value to clients.
Grocery Replenishment Specialist
Publix
11.2017 - 01.2020
- Completed resets to keep store aligned with current planograms.
- Used balers and pallet jacks in stockroom and on sales floor.
- Minimized waste by keeping stock correctly rotated and implementing promotions for older products.
- Accepted and reviewed numerous weekly deliveries for all grocery areas, including frozen foods, deli goods and HBC merchandise.
- Performed inventory counts annually and placed new stock orders.
- Answered questions and inquiries per shift regarding products, prices and availability.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Reviewed tags on product shelves and made requested pricing changes.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Identified and quickly handled spill clean-up.
- Followed instructions to properly arrange merchandise items.
- Created and built product displays to engage customers through visual merchandising.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Notified management of customer or employee accidents.
Pantry Chef
Macaroni Grill
01.2014 - 11.2014
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Monitored temperatures of prepared food and cold-storage areas.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Distributed food to service staff for prompt delivery to customers.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Observed food safety and sanitation protocols to reduce germ spread.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Prepared workstations with ingredients and tools to increase efficiency.
- Analyzed recipes to determine menu prices based on cost of food, labor and overhead.
- Checked quality of food products to meet high standards.
- Determined schedules and staff requirements necessary to prepare and plate food.
- Supervised food preparation staff to deliver high-quality results.
- Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
- Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
Banquet Chef
Clearwater Country Club
01.2013 - 12.2013
- Directed presentation and portioning of food for banquet functions.
- Stocked supplies to maintain sufficient levels of food products and placed orders for low running inventory.
- Stored raw foods and prepared items according to proper safe handling requirements and health code standards.
- Consulted with executive chef to discuss banquet forecast and food selections for special functions.
- Planned event courses to orchestrate proper set up of banquet room.
- Communicated with servers on timing of completed dishes and menu offerings to expedite food delivery.
- Used such cooking processes as charbroiling, sautéing, braising, roasting and par cooking to create delicious dishes.
- Coordinated food orders between stations and food servers to reduce wait times.
- Reviewed quality and appearance of food to identify gaps in employees' knowledge and performance.
- Handled guest complaints effectively using six-step procedures to maximize satisfaction.
- Prepared meals with up to 3 courses for events 300+ guests.
- Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
- Prepared banquet meals according to standard recipes and customer preferences.
- Worked with chef to complete dishes on schedule and in line with exacting presentation and taste standards.
- Organized prep list and coordinated efficient work to be ready for fast-paced banquet cooking operations.
- Maintained strict standards for portion sizes and inventory management to consistently meet budget targets.
- Managed production of food for catered corporate and private events.
- Supported kitchen budgeting efforts by avoiding waste and using proper stock rotation procedures.
- Collaborated with department staff to prepare food items in accordance with recipes and standards for events.
- Trained and coached banquet staff to maintain groups' reputation for impeccable service.
- Adhered to state and local health and safety regulations for food handling and sanitation.
- Kept kitchen work stations, utensils and equipment clean and sanitized between banquet rushes.
Wastewater Operator
CINTAS, Professional Uniform and Facility Services
05.2009 - 12.2012
- Monitored plant supervisory control and data acquisition system (SCADA), calibrated gauges, meters and controls and recorded readings for next shift.
- Operated, monitored, maintained and performed troubleshooting for wastewater treatment facility mechanical and electrical systems.
- Loaded sludge vessels and barges, operated plant vehicles and radiotelephones, performed rigging and hoisting and operated welding and burning equipment.
- Ran and operated regulators, diversion chambers, tide gates, pumps, sludge collecting treatment and disposal equipment, blowers, compressors, motors and oil purifying equipment.
- Sampled and tested wastewater, applied chemical dosing, received chemical shipments and performed wastewater plant preventive maintenance and minor corrective maintenance.
- Performed watch duties and maintenance for plant chlorination equipment, centrifuges, heat exchanger equipment, boilers, valves, pipes and meters.
- Prepared field reports and performed process control analysis and verified compliance with local, state and federal operating regulations.
- Analyzed sewage composition and clean water quality and periodically inspected chemical bulk storage tank levels, leakage warning systems and spill containment devices.
- Compiled and maintained data and records for permit reporting according to regulatory requirements and documented plant procedural and safety standards.
- Handled chlorine offloading, cleaned wastewater collection, treatment and reclamation-related equipment and facilities and performed periodic building maintenance.
- Collected and tested water and sewage samples using test equipment and color analysis standards.
- Assisted in safe unloading and storage of chemicals.
- Inspected equipment or monitored operating conditions, meters and gauges to determine load requirements and detect malfunctions.
- Added chemicals to disinfect and deodorize water and other liquids.
- Cleaned and maintained tanks, filter beds and other work areas.
- Recorded operational data, personnel attendance or meter and gauge readings on specified forms.
- Operated and adjusted equipment controls to purify and clarify water, process or dispose of sewage and generate power.
- Maintained, repaired and lubricated equipment.
- Performed housekeeping duties to keep facilities clean and neat.
Food Service Team Member
Target
08.2006 - 05.2009
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Operated cash register to process cash, check and credit card transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Sought out and implemented methods to improve food service and team performance.
- Controlled portion sizes and garnishing to optimize cost controls.
- Enhanced food quality by monitoring shipments, preparation and food handling.
- Coordinated guest relations to boost satisfaction and brand loyalty.
- Maintained order and cleanliness of work areas to conform with health codes.
- Received food orders from individuals and explained offerings.
- Washed, peeled and seeded fruits and vegetables.
- Performed variety of duties related to food service.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Maintained professional demeanor during interactions with customers and co-workers.
- Set up, restocked and cleaned dining areas.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Acquired new skills to support team and further accommodate customer needs.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Followed recipes and customer requests to prepare meals.
Pantry Chef
Concadoro's
08.2003 - 08.2006
- Monitored temperatures of prepared food and cold-storage areas.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Distributed food to service staff for prompt delivery to customers.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Observed food safety and sanitation protocols to reduce germ spread.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Prepared workstations with ingredients and tools to increase efficiency.
- Checked quality of food products to meet high standards.
- Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
- Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
Education
High School Diploma -
Largo High School
Largo, FL05.2008
Skills
- Budgeting and Cost Control Strategies
- Warehouse Operations
- Project Management
- Inventory Coordination
- Staff Supervision
- Project Planning
- Experience in Leadership
- Team Building and Management
- Organizational Skills
- Computer Skills
- Conflict Resolution
- Planning & Organizing
Certification
- I am ServSafe certified here in Florida.
- I am a Certified Motivational Speaker.
Timeline
Line/Prep Cook
Carlouel Beach and Yacht Club
04.2023 - 02.2024
Assistant Banquet Chef
Feather Sound Country Club
12.2022 - 04.2023
Operations Lead
Chick-fil-A
12.2021 - 12.2022
Assistant Roofing Manager
Tailored Roofing
12.2020 - 11.2021
Grocery Replenishment Specialist
Publix
11.2017 - 01.2020
Roof Repair Specialist
Albright Roofing
08.2014 - 12.2020
Pantry Chef
Macaroni Grill
01.2014 - 11.2014
Banquet Chef
Clearwater Country Club
01.2013 - 12.2013
Wastewater Operator
CINTAS, Professional Uniform and Facility Services
05.2009 - 12.2012
Food Service Team Member
Target
08.2006 - 05.2009
Pantry Chef
Concadoro's
08.2003 - 08.2006
High School Diploma -
Largo High School
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