Charles Mccullough
Rock Hill,SC
Summary
Results-driven professional with track record in delivering high-quality performance and supporting team goals. Known for reliability and adaptability, ensuring smooth operations even under dynamic conditions. Skilled in effective communication and task management, fostering collaborative and efficient work environment.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CDL Truck Driver
Snyder's-Lance
2023.10 - 2025.09
- Operated commercial vehicles following safety protocols and regulations.
- Learned routes efficiently to optimize delivery times and reduce fuel consumption.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours, mileage, and cargo details.
- Collaborated with dispatchers to coordinate schedules and address any logistical concerns.
Trucking Owner Operator
Cloud Trucks
2023.02 - 2023.10
- Collaborated with suppliers to negotiate favorable terms, improving cost management and supply chain effectiveness.
- Conducted financial assessments to optimize budget allocation and monitor expense trends effectively.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Developed strong relationships with members within the trucking community to increase cooperation during inspections while maintaining professionalism at all times.
CDL Class A Driver
Pro Drivers
2021.06 - 2022.12
- Operated heavy-duty trucks to transport goods across designated routes efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Collaborated with dispatchers to optimize delivery schedules and resolve route issues.
- Identified opportunities for process improvements to enhance delivery efficiency and customer satisfaction.
- Managed loading and unloading of cargo, ensuring secure transport while minimizing damage risks.
CDL Driver/Inbound Warehouse Associate
DHL Supply Chain
2020.04 - 2021.06
- Maintained accurate inventory records using warehouse management system.
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Collaborated with team members to streamline order fulfillment processes.
- Monitored shipment schedules, coordinating logistics for timely deliveries.
- Trained new associates on proper handling of materials and equipment usage.
Call Center Customer Service Agent
Iqor
2015.04 - 2017.10
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Streamlined complaint resolution processes, enhancing customer satisfaction rates.
- Trained new team members on company policies and customer service protocols.
- Utilized CRM software to document interactions and follow up with clients efficiently.
- Collaborated with cross-functional teams to improve service delivery and operational efficiency.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
No Degree - Commercial Driver Training
York Technical College
Rock Hill, SC2017-10
High School Diploma -
South Pointe High School
Rock Hill 2014-06
Skills
- Strong work ethic
- Self-awareness
- Creativity enhancement
- Task delegation
- Motivational skills
- Attention to detail
- Motivational strategies
- Critical thinking
- Clear communication
- Relationship building
Certification
- Cdl class a driver
Timeline
CDL Truck Driver
Snyder's-Lance
2023.10 - 2025.09
Trucking Owner Operator
Cloud Trucks
2023.02 - 2023.10
CDL Class A Driver
Pro Drivers
2021.06 - 2022.12
CDL Driver/Inbound Warehouse Associate
DHL Supply Chain
2020.04 - 2021.06
Call Center Customer Service Agent
Iqor
2015.04 - 2017.10
No Degree - Commercial Driver Training
York Technical College
High School Diploma -
South Pointe High School