Charles McDaniel
Fort Worth,TX
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Brookshires. Demonstrated work ethic and integrity across various roles, significantly improving operational efficiency. Mastery in cash and card transactions showcases a blend of hard and soft skills vital for dynamic business environments.
Overview
16
16
years of professional experience
Work History
Cashier/Grocery Stocker
Brookshires
02.2023 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
FoodRunner/Busser
333 Pacific
01.2018 - 02.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Greeted customers and provided outstanding customer service.
Busser/FoodRunner
Bistro West
08.2014 - 01.2018
- Reset and cleaned tables quickly to prepare for new customers.
- Assisted with bussing tables and cleaning up spills.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Busser
Olivegarden
04.2012 - 08.2014
- Reset and cleaned tables quickly to prepare for new customers.
- Assisted with bussing tables and cleaning up spills.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Cashier/Stocker
Smart&Final Extra
04.2009 - 04.2012
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
La Costa Canyon High School
Carlsbad, CA06-2009
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier/Grocery Stocker
Brookshires
02.2023 - 11.2024
FoodRunner/Busser
333 Pacific
01.2018 - 02.2023
Busser/FoodRunner
Bistro West
08.2014 - 01.2018
Busser
Olivegarden
04.2012 - 08.2014
Cashier/Stocker
Smart&Final Extra
04.2009 - 04.2012
High School Diploma -
La Costa Canyon High School
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