Charles McNeely
Nashville,TN
Summary
Operations and Project Leader with 3+ years of experience overseeing teams, client accounts, and daily project operations. Skilled in project scheduling, resource allocation, safety compliance, and vendor management, with a proven record of improving efficiency and building long-term client relationships. Experienced in budgeting, material procurement, and financial documentation, with advanced knowledge of Excel and process documentation. Seeking to transition into Construction Project Management to leverage transferable skills in leadership, scheduling, and cost control to deliver projects on time, on budget, and at the highest quality standards.
Overview
3
3
years of professional experience
Work History
Manger- Wash Technician
Pressure Wash Inc.
Nashville, Tennessee
12.2022 - Current
- Supervise daily operations and staff scheduling for pressure washing services.
- Train team members on safety protocols and equipment usage.
- Manage inventory and order supplies for efficient service delivery.
- Coordinate client communications to ensure service satisfaction and clarity.
- Oversee quality control of work completed by team members on-site.
- Develop training materials to enhance team skills and knowledge retention.
- Implement process improvements to streamline operational workflows effectively.
- Conduct regular safety inspections ensuring compliance with industry standards.
- Monitor staff performance and address issues.
- Enforce customer service standards and resolve customer problems to uphold quality service.
- Coach, mentor, and train team members to improve job performance.
- Ensure compliance with all applicable laws, regulations, and industry standards.
- Recruit and hire qualified candidates to fill open positions.
- Resolve conflicts between employees by providing guidance on company policies and procedures.
- Create monthly reports for senior management summarizing operational performance metrics.
Education
Bachelor of Business Administration - Business Management
Lindenwood University
Saint Charles, MO05-2023
Skills
- Project Planning & Scheduling
- Resource Allocation
- Budget Oversight & Cost Control
- Vendor & Subcontractor Management
- Procurement & Material Ordering
- Contract Administration
- OSHA Safety Compliance & Enforcement
- Risk Assessment & Incident Reporting
- Jobsite Inspections & Quality Control
- Client & Stakeholder Communication
- Team Leadership & Employee Training
- Conflict Resolution & Problem-Solving
- Workflow Optimization & Process Improvement
- Daily Logs & Progress Reporting
- Microsoft Project (or similar scheduling software)
- Microsoft Excel & Google Sheets
Timeline
Manger- Wash Technician
Pressure Wash Inc.
12.2022 - Current
Bachelor of Business Administration - Business Management
Lindenwood University
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