Charles McNeil
Brandon,MS
Summary
Adept at leading nursing teams and delivering patient-centered care, I excel in clinical judgment and providing culturally-sensitive support. At University of Mississippi Medical Center, I enhanced patient care protocols, contributing to a 20% improvement in patient satisfaction. Skilled in IV management and fostering family and patient support, I bring a proven track record of excellence in nursing.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Nurse
University of Mississippi Medical Center, UMMC
Jackson, MS
07.2019 - Current
- Provided nursing care for patients with various medical diagnoses and treatments.
- Administered medications and treatments in accordance with physician orders.
- Ensured that all documentation was accurate and up-to-date according to established guidelines.
- Educated patients on their medical condition, treatment plans, and self-care management techniques.
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Monitored and managed various treatment and care interventions.
- Conducted intake assessments with patients and relatives to gather case history.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
- Monitored patients after surgery, answered questions, and provided home care strategies.
Nurse
St. Dominic Health Systems. Jackson Mississippi
Jackson, MS
06.2018 - 07.2019
- Participated in interdisciplinary team meetings to discuss treatment plans and goals for each patient.
- Maintained accurate documentation of patient care services provided in accordance with agency policy and procedures.
- Instructed individuals on how to cope with their mental health conditions through lifestyle changes, such as diet or exercise regimens.
- Supported the development of therapeutic relationships between clients and providers.
- Assessed client responses to medication regimes and reported any adverse reactions.
- Provided comprehensive care to patients suffering from mental health issues.
- Performed physical and mental assessments of psychiatric patients.
- Monitored patient progress and adjusted treatments as needed.
- Administered medications according to physician orders.
- Coordinated discharge planning activities for psychiatric patients.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
Clinical Nurse Liaison
Bioscrip Infusion Services
Pearl, MS
08.2017 - 05.2018
- Provided clinical education and in-service training to hospital staff.
- Assessed patient care needs, developed individualized plans of care, and identified appropriate resources for patients with complex medical conditions.
- Coordinated patient referrals from referring providers to specialty services within the health system.
- Prescribed medications as needed based on physician orders or protocols when appropriate.
- Served as a liaison between patients, families, healthcare providers, insurers, government agencies, and other related entities involved in the delivery of care.
- Provided education and instruction to patients on the proper use of home infusion equipment.
- Ensured that all equipment used for infusion services was properly maintained and functioning correctly.
- Assisted with ordering supplies necessary for infusion services.
- Educated patients on proper self-care techniques related to their particular condition or diagnosis requiring infusion therapy.
- Provided excellent patient support and care to patients and families.
- Provided medical technology information by answering questions and requests.
- Managed inventory purchasing, organization and tracking.
Hospice Care Consultant
Compassus Hospice
Flowood, MS
06.2016 - 08.2017
- Provided support to clients and colleagues on product information, pricing, availability, and delivery lead times.
- Developed and maintained strong relationships with customers to ensure satisfaction.
- Prepared accurate reports for management including sales performance data and customer feedback.
- Ensured compliance with company policies and procedures related to customer service activities.
- Participated in training sessions designed to enhance knowledge of products and services offered by the company.
- Monitored market trends and competitor activity to identify potential growth opportunities for the organization.
- Organized trade shows or exhibitions showcasing products or services offered by the organization.
- Listened to callers and asked probing questions in order to gather and enter accurate information.
Nurse
Methodist Specialty Care
Flowood, MS
07.2015 - 08.2016
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Provided nursing care for patients with various medical diagnoses and treatments.
- Administered medications and treatments in accordance with physician orders.
- Collaborated with other healthcare professionals to develop individualized plans of care for each patient.
- Ensured that all documentation was accurate and up-to-date according to established guidelines.
- Educated patients on their medical condition, treatment plans, and self-care management techniques.
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Collected and documented vital signs to track current patient conditions.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Rehabilitation Nurse
Manhattan Nursing And Rehabilitation
Jackson, MS
01.2015 - 08.2015
- Evaluated effectiveness of interventions used in individual patient's plan of care.
- Demonstrated excellent time management skills while providing quality compassionate care.
- Assessed patient physical, psychological and social needs to develop individualized care plans.
- Collaborated with interdisciplinary team members to ensure best possible outcomes for patients.
- Facilitated communication between patient families and other healthcare providers regarding care plan development.
- Demonstrated knowledge of rehabilitation techniques such as exercise programs, therapeutic modalities and adaptive equipment use.
- Initiated referrals for additional services such as home health or hospice when necessary.
- Evaluated patient's response to rehabilitative treatments while providing encouragement throughout recovery process.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Hospice Nurse Liaison
Hospice Advantage
Jackson, MS
11.2013 - 01.2015
- Provided physical, emotional, and spiritual support to patients and their families.
- Educated patients and family members on disease process, medication administration, nutrition and symptom management.
- Assisted in end-of-life decision making processes with respect to patient wishes.
- Reviewed medical history of patients admitted into hospice program to determine eligibility for services.
- Coordinated referrals from hospitals or other facilities when needed during transition period into hospice program.
- Attended regular staff meetings with interdisciplinary team to review policies and procedures regarding patient care.
- Maintained up-to-date knowledge about new developments related to hospice nursing practices.
- Actively participated in community outreach activities promoting awareness about available hospice services.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
Regional Vice President of Sales
Hospice Advantage
Jackson, MS
04.2013 - 11.2013
- Developed and implemented sales strategies to increase regional revenue targets.
- Conducted quarterly performance reviews for regional sales team members.
- Provided strategic guidance on product positioning, pricing, and promotions in the region.
- Monitored competitor activity within the region and provided reports to senior management.
- Established relationships with key customers in order to maximize sales opportunities.
- Used cold calling and networking to sell products and services.
- Sourced new sales opportunities through inbound lead follow-up.
- Contacted current and potential clients to promote products and services.
- Reviewed and analyzed sales performance against plans to determine effectiveness.
- Trained and mentored junior sales representatives and team members.
- Adjusted sales techniques based on interactions and feedback from customers and peers.
- Resolved customer complaints regarding sales and service.
- Coached, developed and motivated team to achieve revenue goals.
- Assisted sales reps with customer inquiries, product knowledge, pricing issues, and other related topics.
- Conducted weekly meetings with the sales team to discuss progress and identify areas for improvement.
- Monitored individual performance metrics such as quota attainment, call volume, customer satisfaction scores.
- Built relationships with clients through regular contact and follow-up activities.
- Maintained an up-to-date knowledge base of industry trends, market conditions, legal requirements.
- Identified potential gaps in service delivery and developed solutions accordingly.
Hospice Registered Nurse Case Manager
Hospice Advantage
Jackson, MS
01.2012 - 04.2013
- Assessed patients' physical and psychological needs, developed individualized care plans, and monitored progress in meeting goals.
- Provided patient and family education regarding disease process, symptom management, end-of-life issues, and available resources.
- Performed initial assessments of new patients to determine hospice eligibility.
- Coordinated with interdisciplinary team members to ensure quality care for all patients.
- Conducted regular visits with assigned patients in their home setting or at long-term care facilities to assess health status changes.
- Developed effective communication strategies with families to provide support throughout the course of illness.
- Identified medical equipment and supplies needed by patient; arranged for delivery and set up as appropriate.
- Monitored medication regimens to ensure safe administration of medications in accordance with physician orders and nursing standards of practice.
- Maintained accurate records of patient assessments, treatments, medications, and other relevant information within the electronic medical record system.
- Attended weekly case conferences to review current cases and develop treatment plans for new admissions.
- Participated in planning meetings with staff from multiple agencies to facilitate smooth transitions for hospice patients.
- Provided emotional support to families during difficult times through active listening skills.
- Facilitated referrals for additional services such as social work counseling or spiritual care when necessary.
- Collaborated closely with physicians and other healthcare providers to coordinate comprehensive patient care.
- Responded promptly to emergent situations involving hospice patients and provided crisis intervention when needed.
- Ensured timely completion of all required documentation including admission paperwork, discharge summaries.
- Educated family caregivers on providing basic nursing care such as wound dressing changes or catheter maintenance.
- Evaluated effectiveness of interventions used by nurses while making recommendations for improvement where necessary.
- Provided guidance on managing symptoms related to terminal illnesses such as pain control techniques or nutrition counseling.
- Delivered respectful, compassionate care to each patient and family member.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Neuro Unit RN
University of Mississippi Medical Center, UMMC
Jackson, MS
10.2008 - 04.2012
- Provided patient education to families regarding neurological disorders and treatments.
- Assessed, monitored, and documented changes in patients' neurological status.
- Performed comprehensive nursing assessments on assigned patients with neurological conditions.
- Administered medications and treatments as prescribed by the physician.
- Maintained a clean and safe environment for the care of neurologically impaired patients.
- Collaborated with multi-disciplinary team members to ensure quality patient care.
- Conducted regular rounds in the Neuro Unit to assess patient progress.
- Developed individualized plans of care based on each patient's needs and diagnosis.
- Monitored vital signs, performed physical exams, and evaluated laboratory results for neurologically impaired patients.
- Provided direct nursing care to neurologically impaired patients including wound care and catheterization management.
- Communicated effectively with other healthcare providers to coordinate patient care activities within the Neuro Unit.
- Educated patients about their neurological condition and treatment plan options available to them.
- Ensured all documentation requirements were completed accurately according to departmental standards.
- Utilized critical thinking skills when making decisions related to appropriate interventions for complex neuro cases.
- Managed multiple tasks while providing timely, compassionate care to neurologically impaired patients.
- Implemented infection control measures per hospital policies and procedures in order to reduce risk of transmission of disease.
- Recognized potential complications associated with neurological impairments and took appropriate action.
- Evaluated effectiveness of therapeutic interventions while ensuring safety of neuro patients.
- Assisted family members with understanding medical terminology related to their loved one's condition.
- Resuscitated and stabilized patients with complex cerebral injuries and disorders.
- Coordinated care for critical issues such as cerebral edema and intracranial pressure, hemodynamic instability and spinal injuries.
- Monitored abnormal electrical activity in patients' brains to track symptoms and treatment progress.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Travel Nurse
RN Network
Boca Raton, FL
01.2008 - 10.2008
- Assessed and evaluated patient's medical condition to determine the best course of treatment.
- Ensured that all documentation was completed in a timely manner and met all standards for accuracy.
- Provided direct nursing care to patients with acute, chronic, and complex conditions.
- Monitored vital signs, administered medications, and provided treatments in accordance with physician orders.
- Educated patients and families regarding disease processes, treatments plans, safety measures, medication usage and self-care techniques.
- Demonstrated excellent communication skills while interacting with patients, family members, physicians and other health professionals.
- Facilitated discharge planning process by providing information about available services in the community such as home health agencies or rehabilitation centers.
- Performed clinical assessments including histories and physical examinations for both pre-admission screening and post-operative follow up visits.
- Utilized evidence based practice guidelines to provide safe patient care.
- Managed multiple tasks in a fast-paced environment while maintaining quality standards.
- Adhered to infection control policies and procedures when performing duties related to patient care.
- Maintained professional relationships with healthcare staff members while working effectively within an interdisciplinary team setting.
- Participated in continuing education courses relevant to nursing practice.
- Identified potential problems or changes in condition that may require further evaluation or intervention.
- Reviewed laboratory results and diagnostic tests to adjust treatment plans accordingly.
- Responded promptly to emergency situations using established protocols for critical incidents.
- Utilized strong assessment skills to determine necessary patient care.
- Administered medications intravenously, by injection or orally.
- Inserted and cared for catheters, feeding tubes and access sites.
- Furnished emotional, psychological and spiritual support to patients and families to establish compassionate environment.
- Documented and communicated actions and irregularities to maintain continuity among nursing teams.
- Updated patient charts to reflect changes to care plans, interventions and observations.
- Monitored patient fluid intake and output to detect emerging problems.
- Disposed of medical waste and sharps using proper protocols.
- Educated patients and families on health maintenance and disease prevention.
- Adapted to different hospital units and practices, demonstrating flexibility and resilience.
- Administered medication and treatments to patients as prescribed by physicians in various healthcare settings.
- Monitored and reported changes in patient conditions to appropriate healthcare professionals promptly.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
Orthopedics Registered Nurse
Rush Foundation Hospital
Meridian, MS
05.2006 - 01.2008
- Assessed and monitored patient's condition by performing physical examinations, analyzing test results, and evaluating patient responses to treatments.
- Provided direct care for orthopedic patients including wound care, administering medications and injections, and assisting with rehabilitation exercises.
- Educated orthopedic patients about their conditions and treatment plans to ensure understanding of procedures.
- Maintained detailed records of patient medical histories, treatments, medications, test results, and progress notes.
- Conducted pre-operative evaluations on orthopedic patients prior to surgery to ensure they were medically fit for the procedure.
- Collaborated with a multidisciplinary team consisting of physicians, surgeons, therapists, case managers and other healthcare professionals to develop individualized care plans for each patient.
- Monitored vital signs such as heart rate, blood pressure and temperature during surgical procedures in order to identify any changes that may require intervention or adjustment of medication dosages.
- Performed post-operative assessments on orthopedic patients following surgery to assess recovery status and evaluate effectiveness of prescribed treatments.
- Administered intravenous fluids or medications when necessary according to established standards of practice guidelines.
- Instructed family members on proper homecare techniques after discharge from hospital setting.
- Ordered laboratory tests or imaging studies as needed based upon assessment findings or physician orders.
- Carried out emergency response protocols when required in order perform life saving interventions during critical situations.
- Instructed patient and family on proper use and care of bandages, braces, splints and prostheses and verified patient and family readiness before discharge.
- Documented patient histories, conditions, treatments, changes and responses and used critical thinking skills to assess and evaluate patient's physical, psychosocial and emotional needs.
- Aided patients with functional mobility and daily task performance to increase comfort and reduce disability.
- Collaborated with physical and occupational therapists, case managers and physicians during treatment, examination and testing.
- Treated injuries and illnesses affecting muscles and bones, developed individualized health care plans and educated patients and families about self-care and available support systems.
- Monitored surgical sites for signs of infection and maintained optimal wound hygiene.
- Checked in patients, completed intakes and performed initial assessments.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Education
Associate of Science - Nursing
Meridian Community College
Meridian, MS05-2006
High School Diploma -
Northeast Lauderdale
Meridian, MS05-1988
Skills
- Chart updating
- Culturally-sensitive care
- Precepting
- Nursing staff leadership
- IV management
- Health screening
- Medication distribution
- IV setup
- Clinical judgment
- Hospice and palliative care
- Gastrostomy tube care
- Patient reaction monitoring
- Family and patient support
- Infection control measures
- Patient evaluation
Affiliations
Outside of work I enjoy traveling, hiking, physical fitness, painting and drawing. I am an active member of St. Marks United Methodist Church. I sing in the praise band and go on the yearly mission trip as part of the medical team.
Certification
ACLS and BLS
Timeline
Registered Nurse
University of Mississippi Medical Center, UMMC
07.2019 - Current
Nurse
St. Dominic Health Systems. Jackson Mississippi
06.2018 - 07.2019
Clinical Nurse Liaison
Bioscrip Infusion Services
08.2017 - 05.2018
Hospice Care Consultant
Compassus Hospice
06.2016 - 08.2017
Nurse
Methodist Specialty Care
07.2015 - 08.2016
Rehabilitation Nurse
Manhattan Nursing And Rehabilitation
01.2015 - 08.2015
Hospice Nurse Liaison
Hospice Advantage
11.2013 - 01.2015
Regional Vice President of Sales
Hospice Advantage
04.2013 - 11.2013
Hospice Registered Nurse Case Manager
Hospice Advantage
01.2012 - 04.2013
Neuro Unit RN
University of Mississippi Medical Center, UMMC
10.2008 - 04.2012
Travel Nurse
RN Network
01.2008 - 10.2008
Orthopedics Registered Nurse
Rush Foundation Hospital
05.2006 - 01.2008
ACLS and BLS
Associate of Science - Nursing
Meridian Community College
High School Diploma -
Northeast Lauderdale
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