Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Charles Meekins

Prince George,VA

Summary

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.

Overview

17
17
years of professional experience

Work History

Assistant General Manager

Builders FirstSource
01.2022 - Current
  • Assists the General Manager in achieving successful operations at a location including production, sales, customer service, inventory management, delivery, human resources, safety and administrative activities
  • Assumes location responsibility in the absence of the General Manager
  • Negotiated with national and local vendors to acquire competitive prices and quality products.
  • Provides direction to the management team and employees to ensure accomplishment of location objectives and goals
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in operations and customer service.
  • Assists in preparation of the location budget preparation, operating costs, and annual reporting of the operation
  • Evaluates and reviews routine correspondence for content prior to submission to higher authority for signature prior to submission within or outside of the organization
  • Assisted the Human Resource Generalist in providing personnel administrative support functions to employees
  • Monitoring, managing, reviewing, verifying, and coordinating personnel information and documents for the accuracy, completeness, and timeliness of all transactions
  • Provide assistance to personnel who have pay and benefit problems
  • Develop and prepare reports, documentation, and correspondence to support actions and recommendations
  • Handle all safety programs and training for new employees and current employees
  • Oversee the total operation of yard activities from supervision of scheduling and dispatching loads, supervision of all employees, and assignment of workloads to employees
  • Monitor and schedule maintenance of the full fleet of vehicles and maintain paperwork and schedules
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies and inventory shrinkage.

Class B CDL Driver

Builders FirstSource/ProBuild
02.2007 - Current
  • Operating 24 ft. box van and 24 ft. tandem flatbed truck w/Moffett.
  • Improved route efficiency by consistently analyzing and optimizing delivery routes.
  • Enhanced customer satisfaction through timely deliveries and professional communication.
  • Delivered exceptional customer service, addressing concerns promptly and professionally.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Demonstrated strong knowledge of DOT regulations, maintaining compliance at all times.
  • Collaborated with dispatchers for efficient scheduling and prompt issue resolution.
  • Maintained vehicle safety by conducting thorough pre-trip and post-trip inspections.
  • Ensured accurate record-keeping with diligent completion of driver logs and paperwork.
  • Completed training and licensed as certified tuck mounted forklift operator.
  • Navigated challenging road conditions, ensuring safe transportation of goods and passengers.
  • Safeguarded cargo integrity, utilizing proper load securement techniques and equipment checks.
  • Assisted in warehouse operations, including loading/unloading trucks and inventory management as needed.
  • Promoted a culture of safety within the team by adhering to all company guidelines and reporting issues promptly.
  • Upheld a clean driving record throughout tenure as Class B CDL Driver, reflecting commitment to safe driving practices.
  • Strengthened company reputation by representing the organization professionally during interactions with customers, vendors, and law enforcement officers while on duty.
  • Trained to properly secure various types of cargo.
  • Skilled in operation of automatic and standard transmission vehicles.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Inventory Control Specialist

Builders FirstSource
09.2021 - 01.2022
  • Maintained proper inventory levels by monitoring stock and generating purchase orders as needed in accordance with replenishment guidelines.
  • Reduced stock discrepancies by diligently monitoring inventory levels and collaborating with warehouse staff to address discrepancies.
  • Collaborated with purchasing department to ensure timely delivery of products, thereby minimizing stockouts and lost sales opportunities.
  • Assisted in reducing excess inventory through accurate forecasting, demand planning, and close collaboration with the sales team.
  • Completed daily cycle counts to maintain accuracy of records.
  • Investigated and corrected inventory discrepancies.
  • Placed special orders with vendors and ensure pricing is accuracy.
  • Places purchase orders from vendors to balance projected needs with special buy opportunities and future promotions utilizing on-time delivery methods.
  • Coordinated with Vendors to resolve issues with defective merchandise and ensures proper and timely credit is received.
  • Identified obsolete or slow-moving items in the warehouse for liquidation, helping free up valuable storage space for more profitable products.
  • Assists marketing, pricing, inventory control, and accounts payable departments to resolve system and/or invoice cost discrepancies and determine appropriate corrective action with vendor to resolve.
  • Developed and maintained strong relationships with suppliers, fostering a collaborative environment that resulted in improved product availability and on-time deliveries.
  • Contributed to cost-saving initiatives by identifying opportunities for inventory optimization, reducing carrying costs while maintaining adequate stock levels to meet customer demand.

Assistant General Manager

Builders FirstSource
09.2020 - 08.2021
  • Assists the General Manager in achieving successful operations at a location including production, sales, customer service, inventory management, delivery, human resources, safety and administrative activities
  • Assumes location responsibility in the absence of the General Manager
  • Negotiated with national and local vendors to acquire competitive prices and quality products.
  • Provides direction to the management team and employees to ensure accomplishment of location objectives and goals
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in operations and customer service.
  • Assists in preparation of the location budget preparation, operating costs, and annual reporting of the operation
  • Evaluates and reviews routine correspondence for content prior to submission to higher authority for signature prior to submission within or outside of the organization
  • Assisted the Human Resource Generalist in providing personnel administrative support functions to employees
  • Monitoring, managing, reviewing, verifying, and coordinating personnel information and documents for the accuracy, completeness, and timeliness of all transactions
  • Provide assistance to personnel who have pay and benefit problems
  • Develop and prepare reports, documentation, and correspondence to support actions and recommendations
  • Handle all safety programs and training for new employees and current employees
  • Oversee the total operation of yard activities from supervision of scheduling and dispatching loads, supervision of all employees, and assignment of workloads to employees
  • Monitor and schedule maintenance of the full fleet of vehicles and maintain paperwork and schedules
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies and inventory shrinkage.

Assistant General Manager

Builders FirstSource/ProBuild
04.2017 - 09.2020
  • Assists the General Manager in achieving successful operations at a location including production, sales, customer service, inventory management, delivery, human resources, safety and administrative activities
  • Assumes location responsibility in the absence of the General Manager
  • Negotiated with national and local vendors to acquire competitive prices and quality products.
  • Provides direction to the management team and employees to ensure accomplishment of location objectives and goals
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in operations and customer service.
  • Assists in preparation of the location budget preparation, operating costs, and annual reporting of the operation
  • Evaluates and reviews routine correspondence for content prior to submission to higher authority for signature prior to submission within or outside of the organization
  • Assisted the Human Resource Generalist in providing personnel administrative support functions to employees
  • Monitoring, managing, reviewing, verifying, and coordinating personnel information and documents for the accuracy, completeness, and timeliness of all transactions
  • Provide assistance to personnel who have pay and benefit problems
  • Develop and prepare reports, documentation, and correspondence to support actions and recommendations
  • Handle all safety programs and training for new employees and current employees
  • Oversee the total operation of yard activities from supervision of scheduling and dispatching loads, supervision of all employees, and assignment of workloads to employees
  • Monitor and schedule maintenance of the full fleet of vehicles and maintain paperwork and schedules
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies and inventory shrinkage.

Manager Operations

Builders FirstSource/ProBuild
06.2015 - 04.2017
  • Directed and managed the production and delivery functions in order to ensure that the operational, financial, safety and productivity goals related to these functions are met.
  • Supervised the planning and execution of Production and Dispatch/Scheduling activities ensuring that adjacent processes are smoothly and continuously running, materials waste is minimized and delivery schedules are consistently met.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • In conjunction with location and regional management, develops operating budgets and capital expenditure recommendations in order to meet operational and financial goals for the location.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Ensured that process and quality controls are consistently observed; encouraged staff recommendations to optimize processes whenever possible
  • Supervised my assigned employees including staff selection and training; planning, assigning and directing work; conducting performance reviews; rewarding and disciplining employees; addressing complaints and resolving problems
  • Observed all safety procedures and practices and ensured that employees observed all safety procedures and practices in order to prevent injuries or damage; scheduled monthly safety meetings and solicits recommended changes to improve safety procedures
  • Assisted the Human Resource Generalist in providing personnel administrative support functions to employees
  • Monitoring, managing, reviewing, verifying, and coordinating personnel information and documents for the accuracy, completeness, and timeliness of all transactions
  • Provide assistance to personnel who have pay and benefit problems
  • Assist in the onboarding and termination of personnel
  • Develop and prepare reports, documentation, and correspondence to support actions and recommendations
  • Handle all safety programs and training for new employees and current employees
  • Oversee the total operation of yard activities
  • I work an average of 50 hours per week.

Manager in Training (MIT)

Builders FirstSource/ProBuild
06.2014 - 06.2015
  • Work independently to complete assigned course work.
  • Receive training and performs duties in all operational areas, such as - yard operations, production, dispatch/scheduling/delivery, inside and outside sales and safety.
  • Set individual performance goals and monitor own progress with assigned management and program facilitator.
  • Participate in the development of operating budgets and capital expenditure recommendations in order to meet operational and financial goals.
  • Attend leadership events and meetings, to include Leadership and Sales Excellence training.
  • Participate in HR and workforce planning: staff selection and training, planning and assigning work; conducting performance reviews; rewarding and disciplining employees, addressing and resolving employee complaints.
  • Understood and observed all safety procedures and practices and ensured that employees observed all safety procedures and practices in order to prevent injuries or damage.
  • Conducted periodic safety meetings and solicit recommended changes to improve safety procedures.


Millwork & Production Manager

Builders FirstSource/ProBuild
12.2013 - 06.2014
  • Worked with Outside Salesman and Inside Sales staff to schedule deliveries of customer’s merchandise and handle any complaints
  • Supervised the manufacturing door shop where we built interior doors for customers
  • I scheduled the daily production of the doors that needed to be built and available for shipping
  • I supervised a team of 13 employees
  • I also performed some jobsite supervision by going to large job projects and helping make sure the delivery was successful
  • Improved millwork production efficiency by streamlining processes and optimizing workflow.
  • Enhanced customer satisfaction through timely delivery of high-quality millwork products.
  • Managed a team of skilled craftsmen, ensuring optimal performance and adherence to safety standards.
  • Collaborated with sales teams to ensure accurate client specifications were met in final product.
  • Reduced waste and material costs by implementing inventory control measures and efficient resource allocation strategies.
  • Oversaw quality assurance processes, maintaining high standards for finished products and minimizing defects or errors.
  • Maintained a safe work environment by enforcing strict adherence to industry regulations and company policies.
  • Cultivated a positive work culture that fostered teamwork, communication, and continuous improvement among staff members.

Education

Bachelor of Science - Business Management

Norfolk State University
Norfolk, VA
12.2011

Associate of Science - General Studies

Tidewater Community College
Norfolk, VA
07.2009

High School Diploma -

Stuttgart High School
Stuttgart, AR

Skills

  • Business Operations Knowledge
  • Employee Relations
  • Team Leadership Expertise
  • Staff Management
  • Relationship Building
  • Inventory Management
  • Performance evaluation
  • Decision making
  • Team leadership
  • P&L Management
  • Time management
  • Conflict resolution

References

Available upon request

Timeline

Assistant General Manager

Builders FirstSource
01.2022 - Current

Inventory Control Specialist

Builders FirstSource
09.2021 - 01.2022

Assistant General Manager

Builders FirstSource
09.2020 - 08.2021

Assistant General Manager

Builders FirstSource/ProBuild
04.2017 - 09.2020

Manager Operations

Builders FirstSource/ProBuild
06.2015 - 04.2017

Manager in Training (MIT)

Builders FirstSource/ProBuild
06.2014 - 06.2015

Millwork & Production Manager

Builders FirstSource/ProBuild
12.2013 - 06.2014

Class B CDL Driver

Builders FirstSource/ProBuild
02.2007 - Current

Bachelor of Science - Business Management

Norfolk State University

Associate of Science - General Studies

Tidewater Community College

High School Diploma -

Stuttgart High School

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Charles Meekins