Charles Metzger
Laborer
Lancaster,PA
Summary
Dynamic Crew Leader at Eden Contracting with a proven track record in enhancing team productivity and safety standards. Skilled in onboarding and training, I successfully implemented efficient workflows, resulting in a 20% improvement in project completion times. Adept at fostering collaboration and communication, I prioritize team management and adherence to OSHA protocols.
Overview
21
21
years of professional experience
Work History
Crew Leader
Eden Contracting
03.1996 - 12.2016
- Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Established and enforced policies and procedures to maintain high standards of work.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Achieved significant improvements in project completion times by strategically allocating tasks based on crew strengths.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Facilitated collaboration between different departments, enhancing cohesiveness and success of projects.
- Organized regular team meetings to discuss progress, address concerns, and ensure that all crew members were aligned with project goals.
- Handled employee scheduling, balancing workload while accommodating individual preferences and availability.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Streamlined workflow processes to reduce downtime and increase overall productivity within the team.
- Enhanced team efficiency by developing and implementing streamlined work processes for project execution.
- Conducted thorough training sessions for new hires, ensuring they were well-prepared to meet job expectations.
- Maintained accurate and timely project documentation, facilitating clear communication across teams.
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Implemented quality control measures to ensure consistent results across all completed tasks and projects.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
- Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
- Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
- Prioritized and delegated tasks effectively, ensuring critical project milestones were met on time.
- Improved safety standards on-site with rigorous enforcement of safety protocols and regular training sessions.
- Established clear communication channels within team, preventing misunderstandings and boosting efficiency.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Optimized scheduling of crew shifts, balancing workload while considering individual preferences and strengths.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Implemented customer feedback mechanisms, leading to service improvements and increased repeat business.
- Promoted safe and inclusive work environment, resulting in lower turnover rates and higher crew satisfaction.
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Coordinated daily tasks for crew, optimizing manpower and resources to meet project deadlines.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Led by example, demonstrating commitment and professionalism in all aspects of work, thereby elevating overall team performance.
- Used variety of hand and power tools to complete tasks.
- Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Followed instructions and safety protocols while operating machinery and equipment.
- Loaded and unloaded materials onto trucks and trailers.
- Inspected tools and equipment to maintain safety and efficiency.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Managed safe and efficient use of tools and equipment on construction sites.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Operated forklifts and boom lifts to complete various tasks.
- Helped with erecting scaffolding and ladders.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Education
No Degree -
McCaskey
Lancaster, PASkills
- Onboarding and training
- Teamwork and collaboration
- Safety protocols and procedures
- OSHA requirements
- Multitasking and organization
- Schedule planning
- Issue troubleshooting
- Heavy lifting
- Verbal and written communication
- Team management
- Workforce management
- Documentation and reporting
Timeline
Crew Leader
Eden Contracting
03.1996 - 12.2016
No Degree -
McCaskey