Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Metzger

Laborer
Lancaster,PA

Summary

Dynamic Crew Leader at Eden Contracting with a proven track record in enhancing team productivity and safety standards. Skilled in onboarding and training, I successfully implemented efficient workflows, resulting in a 20% improvement in project completion times. Adept at fostering collaboration and communication, I prioritize team management and adherence to OSHA protocols.

Overview

21
21
years of professional experience

Work History

Crew Leader

Eden Contracting
03.1996 - 12.2016
  • Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
  • Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Established and enforced policies and procedures to maintain high standards of work.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Achieved significant improvements in project completion times by strategically allocating tasks based on crew strengths.
  • Established positive relationships with customers and colleagues through high standards of customer service.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Facilitated collaboration between different departments, enhancing cohesiveness and success of projects.
  • Organized regular team meetings to discuss progress, address concerns, and ensure that all crew members were aligned with project goals.
  • Handled employee scheduling, balancing workload while accommodating individual preferences and availability.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Streamlined workflow processes to reduce downtime and increase overall productivity within the team.
  • Enhanced team efficiency by developing and implementing streamlined work processes for project execution.
  • Conducted thorough training sessions for new hires, ensuring they were well-prepared to meet job expectations.
  • Maintained accurate and timely project documentation, facilitating clear communication across teams.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Implemented quality control measures to ensure consistent results across all completed tasks and projects.
  • Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
  • Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
  • Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
  • Prioritized and delegated tasks effectively, ensuring critical project milestones were met on time.
  • Improved safety standards on-site with rigorous enforcement of safety protocols and regular training sessions.
  • Established clear communication channels within team, preventing misunderstandings and boosting efficiency.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Optimized scheduling of crew shifts, balancing workload while considering individual preferences and strengths.
  • Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
  • Implemented customer feedback mechanisms, leading to service improvements and increased repeat business.
  • Promoted safe and inclusive work environment, resulting in lower turnover rates and higher crew satisfaction.
  • Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.
  • Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
  • Coordinated daily tasks for crew, optimizing manpower and resources to meet project deadlines.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Led by example, demonstrating commitment and professionalism in all aspects of work, thereby elevating overall team performance.
  • Used variety of hand and power tools to complete tasks.
  • Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Loaded and unloaded materials onto trucks and trailers.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Operated forklifts and boom lifts to complete various tasks.
  • Helped with erecting scaffolding and ladders.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.

Education

No Degree -

McCaskey
Lancaster, PA

Skills

  • Onboarding and training
  • Teamwork and collaboration
  • Safety protocols and procedures
  • OSHA requirements
  • Multitasking and organization
  • Schedule planning
  • Issue troubleshooting
  • Heavy lifting
  • Verbal and written communication
  • Team management
  • Workforce management
  • Documentation and reporting

Timeline

Crew Leader

Eden Contracting
03.1996 - 12.2016

No Degree -

McCaskey
Charles MetzgerLaborer