Charles Mickens
DeSoto
Summary
As I look to the next stage of my career, my vision is to leverage my extensive experience in warehouse and production supervision to drive operational excellence and foster a collaborative, motivated team environment. Currently, I am a Shift Supervisor at K&S Services, where I have honed my skills in coordinating manpower, ensuring product quality, and implementing efficiency measures. My goal is to transition into a Production Shift Supervisor role where I can further develop my leadership capabilities and contribute to achieving production objectives. I am focusing on enhancing my expertise in process control, safety initiatives, and cost efficiency, while also pursuing an Associate of Arts in Business Administration to deepen my strategic understanding of business operations. My career has been shaped by a commitment to improving safety, quality, and service, as demonstrated by my successful management of production activities and team motivation at XLC Services and DSC Logistics. Driven by a passion for operational excellence and a compassionate leadership style, I am eager to connect with like-minded professionals and explore opportunities that align with my aspirations for growth and impact in the production industry.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Non-CDL Driver
24/7 Restoration llc
DeSoto
01.2025 - Current
- Delivered equipment and supplies to various job sites efficiently.
- Inspected vehicles for safety and compliance before each trip.
- Maintained accurate logs of mileage and fuel usage daily.
- Communicated effectively with team members regarding delivery schedules.
- Followed all safety protocols while driving and handling materials.
- Coordinated with project managers on delivery timelines and needs.
- Verified accuracy of orders prior to leaving the warehouse facility.
- Managed routing to optimize time and reduce delays in deliveries.
- Inspected vehicles prior to use for safety purposes.
- Followed established safety guidelines while operating company vehicles.
Shift Supervisor
K&S Services
01.2010 - 01.2025
- Coordinated and allocated manpower to effectively meet demanding production schedules.
- Supervised product quality to ensure adherence to established quality standards and procedures.
- Implemented measures to enhance performance, quality, and efficiency to achieve production objectives.
- Directed initiatives to improve safety, product quality, service, and cost efficiency.
Warehouse Supervisor
XLC Services
12.2008 - 02.2012
- Managed production activities to ensure timely shipment of all orders, maintaining communication through daily productivity and shipment reports across departments.
- Verified adherence to process control parameters, ensuring compliance and efficiency in operations.
- Coordinated and assigned manpower to meet aggressive production and safety goals, successfully minimizing equipment downtime and fostering a motivated team of 15-30 staff associates.
Dock Supervisor
DSC Logistics (General Mills)
12.2001 - 11.2008
- Led daily production operations, enhancing communication and addressing personnel issues to improve product quality and reduce delivery costs.
- Coordinated manpower and resources effectively to meet demanding production schedules and ensure process control parameters were consistently documented and adhered to.
- Maintained comprehensive productivity and shipment reports, facilitating transparency and informed decision-making across departments.
Education
Associate of Arts - Business Administration
American Intercontinental University
07.2025
Certification
- Forklift Certified To Operate Numerous Industrial Powered Vehicles, Stand Up, Sit Down, Slip Sheet, Cherry Picker, Reach Truck Clamp
- Freight Broker Certification
- Medical Courier Certification
Accomplishments
- Enhanced Production Efficiency, Enhanced production efficiency at K&S Services by implementing measures to improve performance, quality, and efficiency, leading to the achievement of production objectives.
- Improved Team Motivation, Fostered a motivated team at XLC Services by coordinating and assigning manpower to meet aggressive production and safety goals, successfully minimizing equipment downtime.
- Optimized Resource Allocation, Optimized resource allocation at DSC Logistics by coordinating manpower and resources effectively, ensuring process control parameters were consistently documented and adhered to.
Personality Strengths
- Conventional - Adheres to established processes and methods
- Flexible - Adaptable while maintaining stability and success
- Autonomous - Independently drives results
- Accommodating - Diplomatic and accepting of others' needs
- Responsive - Emotionally expressive and relatable to others
Timeline
Non-CDL Driver
24/7 Restoration llc
01.2025 - Current
Shift Supervisor
K&S Services
01.2010 - 01.2025
Warehouse Supervisor
XLC Services
12.2008 - 02.2012
Dock Supervisor
DSC Logistics (General Mills)
12.2001 - 11.2008
Associate of Arts - Business Administration
American Intercontinental University
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