CHARLES MINER
Assistant Store Manager
Greensboro,NC
Summary
Results-driven Assistant Store Manager with expertise in inventory control and team leadership. Proven track record of achieving sales growth and enhancing customer satisfaction through effective problem-solving. Developed a collaborative work environment that fostered improved staff performance and customer loyalty.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
Home Depot, USA
01.2006 - 10.2025
- Led team in achieving sales targets through effective inventory management and customer engagement strategies.
- Developed training programs to enhance staff performance and improve customer service skills.
- Optimized store layout to maximize product visibility and streamline shopping experience for customers.
- Implemented loss prevention measures, reducing shrinkage through vigilant monitoring and employee training.
- Coordinated scheduling and staffing to ensure optimal coverage during peak hours, enhancing operational efficiency.
- Fostered a positive work environment by mentoring employees, promoting teamwork, and encouraging professional growth.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Education
Associate of Arts - Business Administration
Gulf Coast Community College
Panama City, FLSkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Time management
- Team building and leadership
- Team management
- Hiring and training
- Attention to detail
Timeline
Assistant Store Manager
Home Depot, USA
01.2006 - 10.2025
Associate of Arts - Business Administration
Gulf Coast Community College