Charles Mitchell
Covington,GA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
5
5
years of professional experience
Work History
Sales Associate
NAPA Auto Parts - Genuine Parts
Covington, GA
04.2024 - 06.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Processed credit card transactions quickly and securely.
- Restocked shelves as needed to ensure sufficient inventory levels.
Electrical Technician/Warehouse Inventory Control Supervisor
Mr. Electric of Atlanta
Roswell, GA
11.2019 - 10.2023
- Tested existing electrical components to ensure proper functioning.
- Conducted performance tests on newly installed equipment to ensure optimal operation.
- Repaired faulty wiring or replaced defective parts to restore functionality of circuits and systems.
- Inspected electrical systems, equipment and components to identify hazards, defects, and the need for adjustment or repair.
- Built panels containing relays, switches, circuit breakers, according to customer specifications.
- Reviewed blueprints and engineering drawings to determine project scope and objectives.
- Installed new electrical wiring and equipment in accordance with local codes and regulations.
- Inspected all electrical components for damage or wear and tear.
- Ensured that all work was completed in compliance with industry standards and regulations.
- Utilized specialized tools such as voltmeters, ammeters, ohmmeters to diagnose problems within circuitry.
- Provided technical support by troubleshooting issues related to electrical systems.
- Performed routine maintenance on electrical systems such as motors, transformers, and generators.
- Repaired electrical equipment using hand and power tools and testing and diagnostic equipment.
- Installed electrical wiring during remodeling projects.
- Connected and repaired equipment based on mechanical drawings and electrical prints.
- Maintained inventory of parts for immediate and emergency repairs.
- Installed, maintained, and repaired electrical wiring, equipment, and fixtures, ensuring compliance with codes.
- Trained staff on proper inventory control processes such as bin location system maintenance and stock rotation techniques.
- Developed and implemented standard operating procedures for the receiving, stocking, picking and shipping of products.
- Maintained accurate inventory control records by regularly reconciling computer generated reports with actual count results.
Education
GED -
Monroe Area High School
Monroe, GASkills
- Payment Processing
- Order Processing
- Upselling
- Customer Needs Assessment
- Product Sales
- Inventory Control
- Problem-Solving
- Professional Demeanor
- Inventory control procedures
- Excellent communication skills
- Product Recommendations
- Listening Skills
- Stocking and Receiving
- Merchandising knowledge
- Cash Handling
- Customer Service
- Positive and professional
References
References available upon request.
Timeline
Sales Associate
NAPA Auto Parts - Genuine Parts
04.2024 - 06.2024
Electrical Technician/Warehouse Inventory Control Supervisor
Mr. Electric of Atlanta
11.2019 - 10.2023
GED -
Monroe Area High School
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