Charles Monteiro
Randolph,Ma
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. CDL permit, Knowledge of DOT regulations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
DRIVER/ WAREHOUSE WORKER
REDROVER STORAGE
05.2022 - Current
- Receiving shipments and supplies
- Maintain a clean work area
- Taking part in inventories, updating records
- Responsible for handling the deliveries of the storage bins in a timely manner
- Ensured that the bins were well secured during transit
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Check the vehicles safety devices, lights, wiper blades, blinkers tire pressure
- Maintained daily vehicle logs and observed safe driving habits and practices.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
DRIVER
NEXT DAY MOLDING
05.2022 - 06.2023
- Responsible for loading, transporting, delivering stairs and doors to clients or businesses in a timely manner
- Reviewing orders before and after delivery to ensure that orders were complete, and the charges were correct.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Obtained signatures from customers upon delivery of goods.
- Drove safely in various weather and road conditions to avoid accidents.
WATERPROOF TECHNICIAN/ BASEMENT TECHNOLOGY
BUSY DOG
03.2020 - 05.2022
- Responsible for the installation of water pumps
- Performed routine and preventative maintenance on pumps
- Responsible for the inspection and all major and minor repair work on water pumps
- Sump pump installation
- Hand excavation and waterproofing
- Interior perimeter drain system installation.
- Loaded and carried materials to facilitate transport at construction sites.
- Assisted with post-construction cleanup and maintenance.
WAREHOUSE ASSOCIATE
CHARLES SHEEHY PIPES
01.2020 - 12.2021
- Safely and efficiently pick, pack, and ship products
- Unload incoming vendor shipments noting damages, shortages, and discrepancies
- Checks incoming shipments against packing slips to assure shipment accuracy
- Load and unload items on/off trucks using pallet jack
- Ensure inventory is accurate and placed in respective locations
- Maintains warehouse in a clean, neat, and safe condition; follow all operational procedures
- Perform other distribution related duties as assigned.
- Worked safely around moving machinery.
AIRPORT LUGGAGE DISPATCHER/ D.D.S AIRLINE SERVICES
04.2018 - 01.2020
- Picked up all luggage from each terminal at the airport and transported it to the warehouse
- Loaded and unloaded luggage
- Communicated with airline staff and drivers
- Scheduled luggage delivery and dispatching work to drivers to assure the schedule was met
- Relayed work assignments, messages, and information to and from drivers using telephones and two-way radios
- Sorted through the luggage to prepare for the drivers to pick up for the passengers.
KIOSK AGENT
ADVANTAGE CAR RENTAL
04.2017 - 04.2019
- Responsible for processing rental returns
- Upon vehicle return, I conducted vehicle inspection for damage, fuel level and lost and found items
- Provided excellent customer service to customers in need of directions when requested
- Assisted customers with luggage into and out of vehicles
- Moved vehicles and provided vehicle cleaning upon return.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Obtained client information by answering telephone calls.
DETAILER/ SERVICE AGENT
ENTERPRISE RENTAL CAR
11.2015 - 04.2017
- Responsible for the care and maintenance of the cars on the lot
- Maintained well-developed relationships with customers and fellow employees using strong problem-solving and positive engagement skills.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Removed stains on carpeting and sprayed interior with air freshener.
- Performed basic maintenance checks of antennas, trunks and inside of vehicles
- Responsible for changing tires on cars
- Verification of appropriate stickers attached to vehicles including registration, license plates etc
- Responsible for maintaining inventory of cleaning supplies
- Assisted with local automobile deliveries.
WAREHOUSE ASSOCIATE
AMAZON
09.2012 - 10.2015
- Responsible for unloading distribution trucks and stocking all warehouse merchandise
- Ensured inventory was accounted for and stocked
- Worked as a team to meet timelines on ensuring trucks were loaded for timely delivery.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Checked packages and merchandise for damage and notified vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
DELI CLERK
STOP & SHOP
05.2011 - 09.2012
- Prepared, sliced, wrapped, weighed, priced deli products with responsive and exceptional service
- Upheld excellent customer service as well as safety and sanitation procedures
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Learned other teammates' work tasks to train as backup.
- Assisted with increasing sales by handing out food samples and by recommending additional items to customers
- Safely working with equipment such as fryers and slicers.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
FREIGHT TEAM ASSOCIATE
HOME DEPOT
03.2008 - 05.2011
- Worked overnight stocking products on shelves and ensuring accurate inventory
- Ensured the store was stocked any ready for business everyday
- Loaded and unloaded trucks
- Moved materials from receiving area throughout the store
- Organized sales floor to create safe shopping environment
- Offered friendly, prompt customer service by answering questions, resolving issues quickly and checking system for inventory.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Operated pallet jacks and forklifts to move freight and load trucks.
APPRENTICE
FOSTER EARL ELECTRIC
10.2005 - 03.2008
- Provided Commercial, Industrial and Residential maintenance using a variety of power tools
- Responsible for restocking and organizing inventory as needed
- Prepared and cleaned work areas
- Carried and delivered materials
- Assisted with installation, repairs and maintenance of various electrical wiring systems equipment.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
Education
G.E.D -
Massachusetts Department
Boston, MA06.2007
Skills
- Obstacle Removal
- Inventory Management
- Operations Support
- Loading and Unloading
- Pallet Jacks
- Safe Driving Techniques
- Route Logs
- Verbal and Written Communication
- Time Management
Certification
CDL permit
Completion of HAZMAT training, OSHA 10 certified Training, Forklift certified
Timeline
DRIVER/ WAREHOUSE WORKER
REDROVER STORAGE
05.2022 - Current
DRIVER
NEXT DAY MOLDING
05.2022 - 06.2023
WATERPROOF TECHNICIAN/ BASEMENT TECHNOLOGY
BUSY DOG
03.2020 - 05.2022
WAREHOUSE ASSOCIATE
CHARLES SHEEHY PIPES
01.2020 - 12.2021
AIRPORT LUGGAGE DISPATCHER/ D.D.S AIRLINE SERVICES
04.2018 - 01.2020
KIOSK AGENT
ADVANTAGE CAR RENTAL
04.2017 - 04.2019
DETAILER/ SERVICE AGENT
ENTERPRISE RENTAL CAR
11.2015 - 04.2017
WAREHOUSE ASSOCIATE
AMAZON
09.2012 - 10.2015
DELI CLERK
STOP & SHOP
05.2011 - 09.2012
FREIGHT TEAM ASSOCIATE
HOME DEPOT
03.2008 - 05.2011
APPRENTICE
FOSTER EARL ELECTRIC
10.2005 - 03.2008
G.E.D -
Massachusetts Department
CDL permit
Completion of HAZMAT training, OSHA 10 certified Training, Forklift certified
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