Charles Moore Jr.

Work History

Utility Operations Associate

Link Logistics, ADECCO

Fort Washington, PA

09.2022 - Current

Coordinates with property managers and to identify, develop, and execute utility projects, programs, and initiatives to reduce capital and operating expenses, including development of and reporting against KPIs
Partners with utility companies to activate, deactivate, and troubleshoot accounts within portfolio.
Use strong analytical and problem-solving skills to develop effective solutions for challenging situations

Human Resources Director

Grid151

Plymouth Meeting, PA

01.2022 - 08.2022

Focused on strengthening employment relationship between senior management and hourly employees through implementation of employee surveys and HR communications
Conducted Talent Review and Succession Planning sessions to determine organizational deficiencies and built development plans to fill gaps
Coached staff on mediating and resolving employee relations issues including conducting investigations, suggesting corrective actions, and disciplinary procedures
Reviewed, updated, and redesigned annual review process, bereavement, and other human resources policies to ensure compliance with OSHA and all local, state, and federal labor regulations
Orchestrated 5 company events to assist in improvement of positive company culture
Spearheaded creation of job descriptions for multiple senior level positions.

Construction Project Manager

CJM Construction Enterprises

Philadelphia, PA

10.2020 - 12.2021

Prepared statements of work, notices of intent, and permit applications
Inspected materials, equipment, and construction against project scope and schedules; Oversaw worker activities and verified quality of work performed to maintain safe, compliant sites
Monitored work of subcontractors and verified compliance with contract terms
Assessed project parameters and milestones to furnish status reports and address delays or constraints
Fostered relationships through communication and influencing with vendors and supply houses to build and maintain rapport that will assist with scalability
Created schedules and roadmaps for projects with budgets ranging from $100k to $500k
Identified special circumstances and constraints in order to develop effective alternatives or solutions
Directed day-to-day operational aspects of project and scope and monitored progress of construction activities

People & Culture Project Manager

IKEA

Conshohocken, PA

12.2019 - 09.2020

Orchestrated integration of software, data assets, and IT systems meeting company's defined needs in support of mission and strategic goals as Project Manager; developed communications to advise management stakeholders; Trained 3 teams including, managers and coworkers on system implementation and functionality
Maintained project documentation, lifecycle management, quality control, and other project management best practices
Developed methods, procedures, and system tools to improve workflows, data accuracy, and accessibility of information tools for users
Translated business needs into technical requirements to implement projects solving specific problems and driving tangible value
Sharepoint Administrator responsible for user access, creating/reengineering webpages and document libraries for manuals, guides and Standard Operating Procedures (SOPs)

Human Resources Project Manager

BlackRock

Wilmington, DE

01.2017 - 11.2019

Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts as Project Lead of data conversion and integration of Workday
Assisted in creation of configuration of tables and modules for timesheets and accruals, compensation, and HR process workflows
Improved service levels by closing out 80% of employee inquiries within 48 hours on average of 250 per week
Implemented new HR employee inquiry system by understanding competitive landscape and BlackRock's employee culture; Reduced unresponsiveness by 11%
Supervised daily information gathering and information retention for operations of selected Human Resources (HR) programs that include employee relations, policy administration, performance management, project management, organizational effectiveness, benefits administration and compensation
Facilitated the onboarding process for newly hired employees - preparing new hire paperwork, ensuring I-9 compliance and conducting new hire orientation, drug & background checks, and employment verification
Effectively coordinated all Leave of Absence cases to include general administration, comprehensive management and program compliance in accordance to all federal and state employment laws
Performed as subject matter expert and worked with internal stakeholders to understand talent- and other HR-related business needs, goals and objectives for initiatives and recommends, develops and implements communication plans and activities to most effectively reach target audiences and achieve desired outcomes
Facilitated onboarding process for newly hired employees - preparing new hire paperwork, ensuring I-9 compliance and conducting new hire orientation.

Human Resources Consultant

Comcast

Philadelphia, PA

04.2016 - 10.2016

Spearheaded project planning and development, quality control, and final review to control milestones and deliverables
Oversaw administration of HR transactional data regarding employee relations, unemployment compensation, benefits, and leave management; Advised business unit leaders on HR topics that included hiring, employee discipline, and termination, as well as employee engagement
Managed Florida region comprised of over 400 retail store employees, cable installers, and technicians handling all employee life cycle inquiries
Conducted annual enrollment sessions for multiple sites across company
Collaborated with Digital Media team to create stories and photos for social media use to better engage and increase brand awareness of Human Resources team in regard to ongoing initiatives, volunteer opportunities, and employee recognition.

Employee Data Processing Specialist

Day & Zimmerman

Philadelphia, PA

01.2015 - 04.2016

Invoiced over $1M million for subcontractors' services with no accounting audit failures
Onboarded over 200 temporary employees successfully each year within 48 hours for Latin Billboard Music Awards
Streamlined workflow and processed HR paperwork for hiring, training, personnel transactions, and compliance management for global engineering firm; Coordinated information flow on hiring process that included applications, background checks, IT systems access, and onboarding approvals
Created communications plans and strategies to elevate visibility of Human Resources team annual objectives.

Human Resources Service Delivery Coordinator

Shire Pharmaceuticals

Chesterbrook, PA

11.2014 - 01.2015

Guided HR operations by ensuring complete and accurate information for all activities and transactions were collected and recorded correctly on company's intranet and SAP system
Confirmed all HR new hire forms were complete and approved, responded to policy and process questions, reviewed time sheets, and submitted payroll information
Participated in new HR system integration testing
Coordinated daily maintenance and development of official Shire employee website for accuracy and immediacy
Enhanced employee intranet functionality and customer service experience, increasing employee self-service by 15%.

Summary

Overview

Work History

Utility Operations Associate

Human Resources Director

Construction Project Manager

People & Culture Project Manager

Human Resources Project Manager

Human Resources Consultant

Employee Data Processing Specialist

Human Resources Service Delivery Coordinator

Education

Bachelor of Science - Business Administration

Skills

Certification

Work Availability

Timeline

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