Charles Morales
Dover,Delaware
Summary
Dependable parts sales professional with team player mentality and focus on maximizing revenue and customer satisfaction. Seeks out opportunities to increase sales and promote customer loyalty.
Overview
3
3
years of professional experience
Work History
Tire Technician/Tire Sales Manager
Sams Club Tire And Battery
Palmdale, CA
08.2020 - 06.2023
- Replaced worn tires with new ones of the same size and type.
- Inspected tire casings for defects holes and tears to determine needed repairs.
- Adhered to all safety procedures when operating equipment such as lifts and hoists.
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
- Contacted vendors to order or request quotes for specific tires and sizes.
- Maintained inventory levels of supplies needed for daily operations.
- Performed tire rotations, mounts, and balancing on vehicles.
- Assisted customers in selecting appropriate types of tires based on their driving needs.
- Delivered customer service by answering questions and explaining tire installation process.
- Maintained inventory by loading and unloading tire shipments.
- Demonstrated knowledge of products and services to properly present warranties, promotions and advertisements.
Autozone Sales Person/Driver, Warehouse Orders
AutoZone
Lancaster, CA
12.2019 - 06.2023
- Executed product expertise and department process improvements to meet organizational goals.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
- Created purchase orders for inventory restocking as needed.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Coordinated and executed daily parts deliveries to local businesses.
- Maintained accurate inventory records of all products in stock.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Delivered packages to customers in a timely and efficient manner.
Education
Bachelor of Science - Business Management
Wilmington University
New Castle, DE06-2027
Associate of Applied Science - Fire Science
Air University
Montgomery, AL05-2025
Skills
- Inventory management
- Problem solving
- Automotive parts familiarity
- Product and service sales
- Materials transportation
- Ability to lift 50 pounds
- Driving proficiency
- Cash register operation
Timeline
Tire Technician/Tire Sales Manager
Sams Club Tire And Battery
08.2020 - 06.2023
Autozone Sales Person/Driver, Warehouse Orders
AutoZone
12.2019 - 06.2023
Bachelor of Science - Business Management
Wilmington University
Associate of Applied Science - Fire Science
Air University
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