Charles Morman

• Started at Jostens in Desktop. Utilized Pagemaker and inspected individual pages to ensure they were within Jostens guidelines. Created proofs and film. Worked any necessary rework based on shift needs. Served as a resource operator.
• Worked as an imposition operator and night shift lead at the inception of the imposition department. Sent imposed files to film so that plates could be burned. Later sent imposed files directly to plate after pre-press inspection. Ran and bent plates in the Plate Department when needed.
• Currently serve as the Imposition Lead. Responsibilities include:

- management of the workflow of all yearbook and commercial products.

- working with press supervisors and production control to ensure that all presses are evenly balanced with work released.

- coordination of training for all imposition operators.

- creation and maintenance of all commercial templates.

- working with Prinergy Techs to ensure all yearbook templates are correct and current.

- working with System Engineers to manage and test new yearbook products.

- working with departments outside of imposition to ensure all products are delivered in a timely manner and are within quality standards. Departments include Production Control, YTO, QC, Cover Plant, Folding, Press (offset and digital), Bindery and Commercial.

- providing feedback to imposition operators to help consistently improve quality.

- working to make sure staffing levels are adequate based on current and future needs.

• Identified improvement areas within the company and developed new processes as needed.
• Helped to develop and test an online lending platform as a joint venture with Priceline Mortgage
• Developed a post closing database in MS Access to track post closing data.

• Started as a phone representative offering assistance to AT&T employees for health and welfare products.
• Served as a subject matter expert and developed training and reference materials.
• Served as a manager for a call center of 30 employees on average.
• Delivered training material in a class room setting. Class size averaged 15 students per class.
• Worked with multiple clients to improve process within different departments.