Hi, I’m
Charles Morrow
Team Lead
Smyrna,TN
Summary
Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
6
years of professional experience
3
years of post-secondary education
Work History
Supreme LendingKnoxville, TN
Mortgage Loan Officer
02.2023 - Current
Job overview
- Reviewed loan files and updated to match current standards
- Worked with underwriters to fix application problems and resolve issues
- Explained different types of loans pertaining to client situations
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals
- Monitored portfolio performance and provided clients with periodic updates on loan progress
- Analyzed loan applications and credit reports to determine loan eligibility and risk level
UPSLouisville, KY
Financial Analyst
05.2022 - 03.2023
Job overview
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts
- Reviewed financial reports and streamlined operations to increase productivity and company profits
- Provided strategic planning advice and financial oversight for corporate stakeholders
- Collected data from other divisions to support quarterly forecasts
UPSLouisville, KY
Revenue Recovery Supervisor
10.2020 - 05.2022
Job overview
- Analyzed business processes to identify cost savings and operational efficiencies
- Established internal audit procedures to validate and improve accuracy of financial reporting
- Maintained professional, organized, and safe environment for employees
- Cross-trained existing employees to maximize team performance
- Trained new team members on safety requirements and procedures
- Managed schedules, approved time off requests
- Utilized problem-solving skills to improve team efficiency
Pizza Ranch BuffetWaite Park, MN
Team Leader
03.2017 - 06.2019
Job overview
- Used POS system to total customer purchases and receive payment
- Opened and closed register
- Built loyal clientele through appreciation and friendliness
- Changed and sanitized surfaces between tasks to avoid cross-contamination
- Maintained well-stocked stations with supplies for maximum productivity
- Responded promptly to customer requests
Education
Indiana University
Bachelor of Science from Finance
08.2020 - 05.2023
Skills
Employee Evaluation
undefinedTimeline
Mortgage Loan Officer
Supreme Lending
02.2023 - Current
Financial Analyst
UPS
05.2022 - 03.2023
Revenue Recovery Supervisor
UPS
10.2020 - 05.2022
Indiana University
Bachelor of Science from Finance
08.2020 - 05.2023
Team Leader
Pizza Ranch Buffet
03.2017 - 06.2019
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