Summary
Overview
Work History
Education
Skills
Certification
Interest
Timeline
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Charles Moseley

Cinema Manager
Wallingford,PA

Summary

Accomplished theater manager with over 20 years of experience optimizing cinema operations. Proven track record in increasing location revenue and market share. Dedicated to delivering exceptional customer service and experience. Strategic marketing thinker and problem solver, consistently driving results and exceeding expectations in the entertainment industry.

Overview

26
26
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

GENERAL MANAGER

Water Tower Cinema
Lansdale, Pennsylvania
07.2021 - Current
  • Celebrated and recognized for providing customers with unique experience
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Increased personal aptitude in computer and technical knowledge through adversity
  • Created a positive brand reputation driven by strong team culture
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented maintenance projects to Improve safety, operations and cut cost
  • Reduced operational risks while organizing data to forecast performance trends.

CUSTOMER SERVICE ADVISOR

CARMAX
King Of Prussia, Pennsylvania
01.2020 - 06.2021
  • Listen, decipher and document multiple customer concerns.
  • Wright detailed auto repair orders for technicians to diagnose.
  • Explain repairs, recommendations and service performed to customers understanding
  • Prioritize and delegate department workload to achieve daily, weekly and monthly target goals.

DEPUTY GENERAL MANAGER

REGAL ENTERTAINMENT GROUP
Wilmington, DE
01.2003 - 12.2020
  • Responsible for correct execution of food and safety measures.
  • Scheduled and overlooked vendor maintenance at facility.
  • Processed the hiring, training and development plan of employees
  • Final decision maker in General Managers absence or unavailability.
  • Reported and filed employee, customer and business Interruptions
  • Handled all marketing programs and promotions
  • Managed inventory shortages and Spoilage levels

SENIOR TEAM LEADER - LOGISTICS

Target
Plymouth Meeting, Pennsylvania
01.2001 - 01.2003
  • Supervised overnight merchandising functions for a $30 Million retail store
  • Made employee time schedule for 35 team member crew
  • Chosen and served as department team trainer
  • Received Company brand leadership training
  • Maintained nightly, weekly and monthly metric goals with accuracy
  • Tasked with monitoring and enforcing loss prevention
  • Enforced safety first culture and techniques

ASSISTANT MANAGER

CVS Pharmacy
Drexel Hill, Pennsylvania
01.1999 - 01.2001
  • Cash handling, reconciliation and management
  • Scheduled training and performance evaluations
  • Reviewed and analyzed financial and operational reports to project sales and profit
  • Provided customer complaint resolution related to sales and service

Education

Bachelor of Science - Labor and Industrial Relations

Penn State University
University Park, United States
08.1994 - 05.1998

Skills

Certification

ServSafe

Interest

Geography,  Audio Visual,  History,  Movies ,BBQ

Timeline

GENERAL MANAGER

Water Tower Cinema
07.2021 - Current

CUSTOMER SERVICE ADVISOR

CARMAX
01.2020 - 06.2021

DEPUTY GENERAL MANAGER

REGAL ENTERTAINMENT GROUP
01.2003 - 12.2020

SENIOR TEAM LEADER - LOGISTICS

Target
01.2001 - 01.2003

ASSISTANT MANAGER

CVS Pharmacy
01.1999 - 01.2001

Bachelor of Science - Labor and Industrial Relations

Penn State University
08.1994 - 05.1998

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Charles MoseleyCinema Manager