Charles Moses

• Provide and supervise all security personnel, armed and unarmed officers as well as plain clothes officers and enhanced security measures by conducting thorough risk assessments and implementing new protocols.
• Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
• Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
• Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
• Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
• Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
• Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
• Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
• Ensured compliance with all relevant regulations and industry best practices through continuous research and professional development opportunities.
• Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
• Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
• Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
• Led the development of comprehensive written policies outlining company-wide security expectations and guidelines for staff adherence.
• Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
• Promoted a culture of safety awareness within the organization by organizing events and awareness campaigns highlighting best practices for personal protection while onsite.
• Successfully managed incident response operations during critical situations, ensuring staff and visitor's safety and minimizing potential damages to company property by conducting regular patrols of facility to detect and deter security threats.
• Supervised and evaluated security staff performance to determine compliance with safety regulations while coordinating with security personnel or other departments to establish safety of visitors and staff.
• Collaborated with management to develop security policies and procedures and developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
• Monitoring attendees for signs of intoxication or other disruptive behavior as well as providing information about the event to attendees such as rules for attire or behavior and enforcing such rules
• Directing traffic on event grounds or in parking lots, making sure vehicles do not park in restricted areas and ensuring that all safety rules are followed
• Coordinating with other staff members to ensure that all tasks are completed on time and efficient management of events in both public, private and corporate events
• Communicate with event location manager to ensure all duties and expectations are being met to the highest standard.

• Responsible for logistics operations including customer service, freight loading coordination, dispatch, proper documentation and procedure control.
• Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations as well as assist in new associate onboarding and training.
• Complete all necessary records and reports in a timely and accurate manner including completing payroll reports, on-time reports as well as
• Ensure day-to-day management making sure associate activities & performance are in alignment with the location safety strategy, while providing associates with communication, training, feedback
• Give direction to associates to ensure compliance with all applicable regulatory local, state and federal agencies & company policy procedures with direct leadership of the safety team.
• Created a location specific training program for existing and new associates to determine areas that could benefit customers from continuous improvement efforts.
• Improved operational efficiency by streamlining processes and implementing time-saving strategies and managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
• Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members and optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
• Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts while achieving cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
• Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly and collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
• Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates as well as oversaw logistics coordination for seamless transportation of goods between various departments and locations.
• Increased production output by optimizing equipment usage and scheduling preventive maintenance programs.
• Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
• Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
• Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
• Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
• Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
• Facilitated change management efforts during periods of organizational restructuring or process reengineering projects.
• Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
• Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
• Monitored industry trends and market dynamics to identify potential threats or opportunities for growth within the operations sphere.
• Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
• Motivated and trained employees to maximize team productivity.
• Managed internal operational standards and productivity targets.
• Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
• Compiled training materials for new employees and tracked skill development.
• Encouraged and promoted ideas aligned to business needs and benefits.
• Analyzed department metrics and performance and reported findings to management.
• Tracked company equipment, tools and technology to manage inventory.
• Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
• Conducted root cause analysis in deficient areas to identify and resolve issues.

• Class A CDL company contract professional driver for local, national and international shipments
• Required to keep a class A CDL driver license with endorsements for HAZMAT, double/triple, tanker loads and TWIC (Transportation Worker Identification Credentials) card
• Operated truck tractor/semi-trailer or chassis-container combinations with company's safety measurements and maintained upkeep and maintenance of vehicles.
• Improved on-time delivery rates by efficiently planning and executing routes for daily shipments.
• Enhanced customer satisfaction by providing timely communication regarding shipment statuses and promptly addressing concerns.
• Ensured safe transportation of goods by meticulously adhering to company safety procedures and federal regulations.
• Reduced fuel consumption through effective route planning, minimizing idle time, and maintaining proper vehicle maintenance.
• Increased overall fleet efficiency with thorough pre-trip inspections and prompt reporting of any mechanical issues.
• Maintained accurate logs and records, ensuring compliance with Department of Transportation regulations and company policies.
• Provided excellent customer service during pickups and deliveries, fostering positive relationships with clients and colleagues.
• Collaborated closely with dispatchers to ensure optimal routing and efficient scheduling for all assignments.
• Safeguarded cargo against damage or loss by securing loads properly and conducting regular inspections throughout transport.
• Streamlined operations within the team through clear communication of expectations and constructive feedback on performance.
• Handled emergency situations calmly and effectively, coordinating with first responders when necessary to ensure public safety.
• Navigated various weather conditions safely while maintaining schedule adherence for time-sensitive deliveries.
• Contributed to smooth shipping processes through detailed record-keeping that included freight bills/sheets as well as driver logs.

Patrols City in radio-equipped vehicle; answers calls for protection of life, property, and enforcement of City, County, and State laws. Conducts preliminary investigations of disturbances, prowlers, burglaries, thefts, hold-ups, vehicle accidents, deaths, and other criminal incidents. Checks buildings for physical security. Responds to calls related to traffic incidents and any other required emergencies; observes, monitors, and controls routine and unusual traffic conditions; assists and advises motorists and enforces traffic safety laws. Stops drivers who are operating vehicles in violation of laws; warns drivers against unlawful practices; issues citations, and make arrests as necessary. Directs traffic at fires, special events, and other emergency or congested situations. Interviews victims, complainants and witnesses; interrogates suspects; gathers and preserves evidence; testifies and presents evidence in court. Searches, fingerprints, transports, and books prisoners. Prepares arrest reports, activities performed, and unusual incidents observed. Plans and executes crime prevention programs and presentations for local schools, churches, businesses, and community groups. Maintains contact with citizens regarding potential law enforcement problems. Assists in the performance of special investigative and crime prevention duties, as assigned.