Charles D. Mouton
Vista,CA
Summary
Dynamic Human Resources Generalist with experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
9
9
years of professional experience
Work History
Human Resources Assistant
Mossy Nissan
08.2020 - Current
- Optimized the hiring and firing processes by implementing a step-by-step approach and reducing time-to-fill job vacancies
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates
- Proactively managed license compliance by maintaining reminder system, ensuring all licenses were up-to-date and free from overlaps
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees
- Supported HR Manager in strategic planning sessions focused on organizational development and growth
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database
- Enhanced HR compliance by implementing effective policies, guidelines, and procedures.
- Reduced legal risks by staying current with evolving labor laws and regulations impacting the organization.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
- Streamlined benefits administration processes for increased efficiency and reduced errors.
- Prepared detailed reports on benefits usage trends for management review and decision-making purposes.
- Coordinated leaves of absence requests according to FMLA guidelines while maintaining strict confidentiality of sensitive information.
- Educated employees on available benefits options through informative presentations, one-on-one consultations, and written communications.
- Partnered with other HR professionals to develop and deliver comprehensive training programs on benefits administration for new hires and existing staff members.
- Implemented open enrollment system to streamline benefits processes for employees.
Sales Consultant
Mossy Nissan
02.2020 - 08.2020
- Successfully sold an average of 12 cars per month consistently meeting and exceeding sales targets
- Proactively conducted 120 cold calls per day to identify and engage potential clients, demonstrating strong communication and prospecting skills
- Maintained strong client relationships resulting in a loyal customer base and repeat business
- Achieved excellent customer satisfaction and received positive feedback for exceptional service and product knowledge, contributing to the dealership's reputation
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Maximized profit margins while maintaining competitive pricing structures through skillful negotiation tactics with clients during the sales process.
Residential Real Estate Agent
EXp Realty, LLC
05.2017 - 02.2022
- Collaborated with a real estate team of 7 people; collectively the team sold over 150 homes
- Guided clients from beginning to end of home buying process in choosing right property
- Created virtual tours of homes listed, providing potential buyers with additional exposure to properties
- Conducted comprehensive market research to provide accurate pricing strategies for sellers, leading to faster sales timeframes
- Maintained up-to-date knowledge of local market trends and industry regulations to better serve clientele base
- Maximized property exposure by utilizing advanced marketing techniques, including professional photography and targeted advertising campaigns
Office Manager and Hiring Assistant
Allco Industries
05.2016 - 04.2017
- Provided exceptional customer service when addressing client inquiries via phone or email
- Updated reports, managed accounts, and generated reports
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets
- Created, maintained and updated filing systems for paper and electronic documents
- Developed and maintained successful relationships with vendors, suppliers and contractors
Education
Licensed Real Estate Agent -
KW School of Real Estate
San Diego, CA02.2020
Bachelor of Arts - Business Administration
Tennessee Technological University
Cookeville, TN12.2016
Skills
- Managing vendors and employee programs
- HR compliance
- Employment law knowledge
- HR operations and activities
- Personnel engagement
- Benefits administrator
- Proficient with: Microsoft Office (Word, Excel, PowerPoint), Research Software, Applicant Tracking Systems (ATS), Human Resource Information Systems (HRIS), and Oracle Recruiting Cloud
Timeline
Human Resources Assistant
Mossy Nissan
08.2020 - Current
Sales Consultant
Mossy Nissan
02.2020 - 08.2020
Residential Real Estate Agent
EXp Realty, LLC
05.2017 - 02.2022
Office Manager and Hiring Assistant
Allco Industries
05.2016 - 04.2017
Licensed Real Estate Agent -
KW School of Real Estate
Bachelor of Arts - Business Administration
Tennessee Technological University
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