Charles D. Mouton
Vista,CA
Summary
Dynamic Human Resources Generalist with experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
9
9
years of professional experience
Work History
Human Resources Assistant
Mossy Nissan
Escondido, CA
08.2020 - Current
- Optimized the hiring and firing processes by implementing a step-by-step approach and reducing time-to-fill job vacancies
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates
- Proactively managed license compliance by maintaining reminder system, ensuring all licenses were up-to-date and free from overlaps
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees
- Supported HR Manager in strategic planning sessions focused on organizational development and growth
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database
- Enhanced HR compliance by implementing effective policies, guidelines, and procedures.
- Reduced legal risks by staying current with evolving labor laws and regulations impacting the organization.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
- Streamlined benefits administration processes for increased efficiency and reduced errors.
- Prepared detailed reports on benefits usage trends for management review and decision-making purposes.
- Coordinated leaves of absence requests according to FMLA guidelines while maintaining strict confidentiality of sensitive information.
- Educated employees on available benefits options through informative presentations, one-on-one consultations, and written communications.
- Partnered with other HR professionals to develop and deliver comprehensive training programs on benefits administration for new hires and existing staff members.
- Implemented open enrollment system to streamline benefits processes for employees.
Sales Consultant
Mossy Nissan
Escondido, CA
02.2020 - 08.2020
- Successfully sold an average of 12 cars per month consistently meeting and exceeding sales targets
- Proactively conducted 120 cold calls per day to identify and engage potential clients, demonstrating strong communication and prospecting skills
- Maintained strong client relationships resulting in a loyal customer base and repeat business
- Achieved excellent customer satisfaction and received positive feedback for exceptional service and product knowledge, contributing to the dealership's reputation
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Maximized profit margins while maintaining competitive pricing structures through skillful negotiation tactics with clients during the sales process.
Residential Real Estate Agent
EXp Realty, LLC
North San Diego County, CA
05.2017 - 02.2022
- Collaborated with a real estate team of 7 people; collectively the team sold over 150 homes
- Guided clients from beginning to end of home buying process in choosing right property
- Created virtual tours of homes listed, providing potential buyers with additional exposure to properties
- Conducted comprehensive market research to provide accurate pricing strategies for sellers, leading to faster sales timeframes
- Maintained up-to-date knowledge of local market trends and industry regulations to better serve clientele base
- Maximized property exposure by utilizing advanced marketing techniques, including professional photography and targeted advertising campaigns
Office Manager and Hiring Assistant
Allco Industries
Lompoc, CA
05.2016 - 04.2017
- Provided exceptional customer service when addressing client inquiries via phone or email
- Updated reports, managed accounts, and generated reports
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets
- Created, maintained and updated filing systems for paper and electronic documents
- Developed and maintained successful relationships with vendors, suppliers and contractors
Education
Licensed Real Estate Agent -
KW School of Real Estate
San Diego, CA02.2020
Bachelor of Arts - Business Administration
Tennessee Technological University
Cookeville, TN12.2016
Skills
- Managing vendors and employee programs
- HR compliance
- Employment law knowledge
- HR operations and activities
- Personnel engagement
- Benefits administrator
- Proficient with: Microsoft Office (Word, Excel, PowerPoint), Research Software, Applicant Tracking Systems (ATS), Human Resource Information Systems (HRIS), and Oracle Recruiting Cloud
Timeline
Human Resources Assistant
Mossy Nissan
08.2020 - Current
Sales Consultant
Mossy Nissan
02.2020 - 08.2020
Residential Real Estate Agent
EXp Realty, LLC
05.2017 - 02.2022
Office Manager and Hiring Assistant
Allco Industries
05.2016 - 04.2017
Licensed Real Estate Agent -
KW School of Real Estate
Bachelor of Arts - Business Administration
Tennessee Technological University