Charles Munro
Pearland,TX
Summary
Results-driven professional with extensive experience in project management and team leadership at CalAmp/Synovia Solutions. Proven ability to enhance operational efficiency through advanced troubleshooting and critical thinking. Successfully trained and developed technicians, ensuring high-quality installations and compliance with safety standards. Adept at utilizing Microsoft Office for comprehensive project documentation and reporting.
Overview
23
23
years of professional experience
Work History
Data Administrator/Reporting
Chano and sons inc
Fayetteville, TN
01.2020 - Current
- Managed project of implementation of new payroll software and multiple other information systems.
- Demonstrated advanced analytical skills by identifying and resolving complex data discrepancies during system integration.
- Played a key role in user training for new software platforms, enhancing team adoption and reducing transition time.
- Developed new processes for management of data, payroll and account records.
- Oversaw data integrity and generated comprehensive reports for management, ensuring accurate and timely delivery of critical information.
- Collaborated closely with cross-functional teams to troubleshoot software issues and optimize system performance, resulting in improved workflow efficiency.
Field Operations Supervisor/Install Coordinator
CalAmp/Synovia Solutions
Indianapolis, IN
01.2016 - 01.2020
- Supervised, assigned, and managed vehicle telematics system installations (e.g. GPS tracking systems) for school buses, city and county police/emergency service fleets, heavy equipment, and other vehicles.
- Coordinated work assignments for up to 16 install technicians per project and confirmed each project’s successful completion.
- Managed day-to-day projects with 3rd party installation contractors.
- Developed technician skills by providing individual hands-on training, observing demonstrated learned skills, and providing constructive feedback.
- Updated and maintained comprehensive records of all projects using master MS Excel spreadsheets and organization’s proprietary software systems.
Lead Field Technician
CalAmp/Synovia Solutions
Indianapolis, IN
01.2016 - 01.2020
- Led team of four technicians and traveled nationwide to conduct installations of telematics hardware on school buses, police cruisers, fire trucks, and various other vehicles.
- Ensured appropriate staffing levels and facilitated new hire onboarding by conducting candidate interviews, selecting new technicians, and conducting intensive training sessions.
Ballistics Technician
Baker Hughes
Pearland, TX
01.2012 - 01.2015
- Managed secure warehouse facility holding ballistic (i.e. explosive) materials used in oilfield operations.
- Supervised and executed all storage, transport, assembly/disassembly, and testing of ballistics in accordance with strict ATF regulations.
- Served as sole ballistics subject matter expert on site and kept 24-hour 'on-call' availability.
- Entered and maintained documentation in company’s database system and in ATF records; participated in ATF audits.
Owner/Operator
Infinite Sounds
Pearland, TX
01.2006 - 01.2012
- Directed all operations of retail shop specializing in car stereo installations and custom interior fabrications.
- Oversaw day-to-day activity including creating work schedules for up to six employees, interfacing with customers and managing orders, ordering products and supplies, and handling all business finances.
Assistant Superintendent
Dyad Construction
Houston, TX
01.2003 - 01.2006
- Oversaw and scheduled 15+ employees and contractors in the construction of five Pearland, TX area schools.
- Maintained secure job site, coordinated workloads, and ensured compliance with safe operating procedures.
Education
Car Audio, Video and Security Certification (MECP) -
Acoustic Edge Institute
Houston, TXBallistics, Soldering, and Safety Training -
US Bureau of Alcohol, Tobacco, Firearms, and Explosives
Skills
- Project Management
- Automotive Electronics Installation
- Repair
- Troubleshooting
- 12Volt
- Fiber Glass
- Critical Thinking
- Problem Resolution
- Interviewing
- Hiring
- Team Management
- Employee Training and Development
- Advanced Microsoft Office
Timeline
Data Administrator/Reporting
Chano and sons inc
01.2020 - Current
Field Operations Supervisor/Install Coordinator
CalAmp/Synovia Solutions
01.2016 - 01.2020
Lead Field Technician
CalAmp/Synovia Solutions
01.2016 - 01.2020
Ballistics Technician
Baker Hughes
01.2012 - 01.2015
Owner/Operator
Infinite Sounds
01.2006 - 01.2012
Assistant Superintendent
Dyad Construction
01.2003 - 01.2006
Car Audio, Video and Security Certification (MECP) -
Acoustic Edge Institute
Ballistics, Soldering, and Safety Training -
US Bureau of Alcohol, Tobacco, Firearms, and Explosives