Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charles Musgrove

Fairmont

Summary

Accomplished Facilities Management Supervisor with a proven track record at Mon General Hospital, enhancing operational efficiency and team productivity . Expert in operations management and fostering teamwork, I excel in problem-solving and prioritizing tasks. Known for reliability and a positive attitude.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Facilities Management Supervisor

Mon General Hospital
06.2024 - Current
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Maintenance Supervisor

Mon General Hospital
07.2019 - Current
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
  • Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
  • Supervised team of installers and mechanics to complete work on time and to company standards.
  • Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.

Service Technician

Sears
02.2001 - 06.2019
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Worked with diverse types of weather and ground conditions.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Inspected equipment to diagnose operational issues.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.

Service Technician

Montgomery Ward Product Service
06.1984 - 02.2001
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Inspected equipment to diagnose operational issues.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments.

Education

High School Diploma -

East Fairmont High
Fairmont, WV
06-1983

Skills

  • Operations management
  • Positive attitude
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Professional and courteous
  • Task prioritization
  • Professionalism

Certification


  • ELECTRICAL LICENSE
  • HVAC LICENSE
  • HVAC Technician Certification
  • AHAM Narda refrigerant recovery certification
  • EPA Type Universal

Timeline

Facilities Management Supervisor

Mon General Hospital
06.2024 - Current

Maintenance Supervisor

Mon General Hospital
07.2019 - Current

Service Technician

Sears
02.2001 - 06.2019

Service Technician

Montgomery Ward Product Service
06.1984 - 02.2001

High School Diploma -

East Fairmont High

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Charles Musgrove