Charles Newby
Cleveland,TN
Summary
Dynamic business owner with a proven track record at Master Blaster LLC, excelling in customer relations and financial management. Cultivated strong client partnerships, enhancing retention rates and driving repeat business. Spearheaded operational improvements that boosted efficiency, while fostering a collaborative team environment focused on achieving strategic goals.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
28
28
years of professional experience
Work History
Owner
Master Blaster LLC.
05.1997 - 12.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Education
GED -
Bradley High School
Cleveland, TN05-1984
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Staff management
- Project estimating
- Team oversight
- Financial management
- Business marketing
- Employee development
- Sales leadershipa
- Bidding processes
- Cost reduction
- Regulatory compliance
Timeline
Owner
Master Blaster LLC.
05.1997 - 12.2024
GED -
Bradley High School
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