Charles Ng
Lafayette,CA
Summary
A kind-hearted, personable and skilled in-home caregiver with more than two years of experience in providing personal care, physical and emotional support with daily tasks and activities to an 87-year-old elderly. Highly dependable and compassionate with strong belief in the importance of providing companionship and meaningful support to and enjoying working with elderly people.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Home Caregiver
In-Home Supportive Service (IHSS)
03.2021 - Current
- Provide quality personal care (including on weekends) to an 87-year-old elderly
- Strive to improve and enhance client lives through effective and compassionate care
- Build strong relationships with the elderly to deliver physical and emotional support and companionship
- Assist with daily activities including hygiene needs (bathing, dressing, grooming, toileting) and household chores (grocery shopping, meal prep, cleaning, laundry)
- Maintain clean, safe and well-organized environment for client comfort and safety
- Scheduling and accompanying to medical appointments and social activities
- Monitor medications, vital signs, daily exercise routine and emotional wellbeing
- Observe and document any changes in physical, emotional and mental condition to share with family and doctors
Office Manager
GMOA Inc
08.2016 - 02.2021
- Responsible for overseeing the smooth and efficient workflow of the office
- Organized and maintained accurate schedules and documentation, arranged meetings and appointments, and prepared reports and evaluations
- Managed incoming and outgoing mail, handled calls and other forms of correspondence
- Maintained client relationships and created databases to track and record sales and customer data
- Supported human resources with new hire orientation, onboarding and other HR tasks
- Researched and developed marketing opportunities and planning.
Principal Economist
UK Civil Aviation Authority
01.2002 - 08.2016
- Helped develop CAA's strategic policy on regulation of UK air transport industry to enhance safety, choice, value and fair treatment for consumers
- Oversaw the modeling and forecasting of air traffic, and analysis of economic and environmental impact
- Evaluated airport capital investment plans in relation to improving passenger experience and airport resilience
- Advised the senior management of any impending economic risks to revenues and impact of external shocks on the aviation industry.
Economic and Forecasting Analyst
UK Civil Aviation Authority
07.1999 - 01.2002
- Produced short- and long-term forecasts of airline and airport traffic
- Ensured integrity and robustness of forecast models, process, data and results
- Presented findings to senior management and external stakeholders
- Managed the quarterly publication of ‘Aviation Trends’ to inform policy-making and the general public.
Education
BSc (Hon) - Aeronautical Engineering
Imperial College London, UK
Skills
- Compassionate and patient caregiver
- Exemplary communication and interpersonal skills
- Highly dependable
- Excellent medication and housekeeping support
- Strong multi-tasking and highly organized
- Ability to work under pressure
- Efficient and reliable team player
- Attentive and detail-oriented
- Health and safety-focused
- Demonstrated flexibility and adaptability to changes
- Analytical and problem-solving
- Entrusted to handle confidential and sensitive matters
- Cultural sensitive
Certification
UK AAT Level 1 Award in Accounting (QCF);
CPR and First Aid certified;
Impeccable driving record
Languages
Chinese (Cantonese/Mandarin)
Timeline
Home Caregiver
In-Home Supportive Service (IHSS)
03.2021 - Current
Office Manager
GMOA Inc
08.2016 - 02.2021
Principal Economist
UK Civil Aviation Authority
01.2002 - 08.2016
Economic and Forecasting Analyst
UK Civil Aviation Authority
07.1999 - 01.2002
BSc (Hon) - Aeronautical Engineering
Imperial College London, UK
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