Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charles Niles

Woodbine

Summary

Enthusiastic Food Service Worker familiar preparing food ingredients and preparing dishes according to recipes. Conscientious and self-directed professional successful at working quickly in independent capacities. Reliable Food Service Worker bringing 24 years of experience in food preparation and customer service. Warehouse Supervisor brings expertise in stock auditing and warehouse organization. Adds value through strong knowledge of inventory and warehouse management and motivating team leadership. Excels in fast-paced environments with changing conditions and considerable time pressure.

Professional production specialist with strong focus on team collaboration and achieving results. Skilled in overseeing production processes, optimizing workflows, and ensuring quality standards. Reliable and adaptable, effectively managing resources and fostering productive work environment. Expertise in safety protocols, inventory management, and process improvement.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Food Service Production Supervisor

Folkston Ice Processing Command
05.2025 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Managed team of 14 production associates, overseeing productive production processes and meeting all deadlines.
  • Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
  • Maintained accurate documentation of production data, enabling informed decision-making for process improvements.

Online Grocery Team Lead

Walmart
11.2021 - 05.2025
  • Developed strong vendor relationships for better pricing negotiations, improving profit margins.
  • Conducted regular performance reviews for staff members, identifying areas of improvement and guiding them towards professional development goals.
  • Optimized staff scheduling to ensure adequate coverage during peak hours while controlling labor costs.
  • Ensured compliance with all relevant health codes, regulations, and company policies in the execution of daily tasks within the grocery department.
  • Reduced shrinkage rates through diligent monitoring of expiration dates and proper rotation practices.
  • Resolved customer complaints promptly, maintaining excellent relationships with patrons.

Food Service Officer

Ray James Correctional Facility
02.2018 - 01.2021
  • Adhered to all company food, safety, quality and sanitation policies.
  • Supervised staff preparing and serving over 2000 meals per day.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Supervised team of 45 inmates in correctional establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Documented production volume, materials consumption and quality issues to keep management well-informed and support proactive planning.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.

Command Career Counselor

NIOC GA
01.2016 - 04.2018
  • Assisted individuals making career-related decisions by conducting assessments to measure skills, abilities and interests.
  • Developed career and education plans based on individual needs.
  • Trained and supported newer staff in regards to performance, compliance and procedures.
  • Completed initial assessments and provided counseling sessions to cover all aspects of client history, situation and skills.
  • Maintained knowledge of market and diverse career opportunities.
  • Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of military members.
  • Taught workshops on building resumes, completing applications and searching for jobs.
  • Maintained comprehensive database and file systems of supporting document, test scores and history information.

Command Career Counselor

USS NEW YORK LPD-21
03.2015 - 01.2016
  • Completed initial assessments and provided counseling sessions to cover all aspects of history, situation and skills.
  • Worked with military members to continuously improve career and placement opportunities for further career advancement.
  • Assist command in organizing and implementing an aggressive recruiting and career information program; evaluate recruiting and career information programs within own command and subordinate commands as applicable; supervise and coordinate interviewing and counseling efforts; counsel individuals and give presentations to civic groups; naval personnel and their family on the advantages of career opportunities in the Navy.

Warehouse Supervisor

Naval Submarine Base Kings Bay
04.2012 - 01.2016
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
  • Managed warehouse system updates to increase productivity and reduce errors.
  • Enforced strict safety procedures and protocols through successful management of warehouse team members.
  • Used logistics appointment scheduling software to track orders, provide updates and confirm deliveries.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Employed first-in first-out protocols to reduce waste.

Education

General Mess Operations

Fleet Training Center
San Diego, CA
06.2000

Flag Mess Operations

Southeast Institute of Culinary Arts
Jacksonville Beach, FL
10.2002

Skills

  • Culinary arts background
  • Weekly menu preparation
  • Food safety understanding
  • Serving expertise
  • Preparation oversight
  • Conflict resolution
  • Friendly, positive attitude
  • Training & Development
  • Decision Making
  • Team Management
  • Inventory Management
  • Stockroom Procedures
  • Loss Prevention
  • Continuous improvement
  • Staff management
  • Schedule management

Certification

  • IFSEA | Jacksonville Beach, FL | 2008-05 Certified Food Executive
  • IFSEA | Jacksonville Beach, FL | 2008-05 Certified Professional Food Manager
  • NAVSUP | Jacksonville Beach, FL | 2006-05 National Restaurant Association Servsafe Course
  • IFSEA | Jacksonville Beach, FL | 2008-05 Certified HACCP Manager

Timeline

Food Service Production Supervisor

Folkston Ice Processing Command
05.2025 - Current

Online Grocery Team Lead

Walmart
11.2021 - 05.2025

Food Service Officer

Ray James Correctional Facility
02.2018 - 01.2021

Command Career Counselor

NIOC GA
01.2016 - 04.2018

Command Career Counselor

USS NEW YORK LPD-21
03.2015 - 01.2016

Warehouse Supervisor

Naval Submarine Base Kings Bay
04.2012 - 01.2016

Flag Mess Operations

Southeast Institute of Culinary Arts

General Mess Operations

Fleet Training Center

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