Charles Odegu
Kisumu
Summary
Communicative server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.
Overview
5
5
years of professional experience
Work History
Bar Waiter
CROWN PLAZA HOTEL
08.2021 - Current
- Preparing and mixing traditional and creative cocktails
- Maintaining cleaning and practicing hazard precautions
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Communicated with guests to record orders and assess needs.
- Assisted in inventory management, tracking stock levels, and ordering supplies
- Assisted in inventory management, tracking stock levels, and ordering supplies as needed.
- Anticipated guest needs and provided proactive service.
- Poured and prepared mixed drinks for over 100 customers daily.
F&B WAITER
NANCHANG HOTEL
12.2019 - 01.2020
- Welcoming and seating guests
- Presenting varieties of menu options
- Taking orders delivering accordingly
- Checking with guest if are enjoying their meal.
- Presenting and serving wines
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Cleaning and replenishing tables
- Dealing with billing payments
- Practicing food hazard precautions
Education
High School Diploma -
MOMBASA TOURISM INSTITUTE
MOMBASA,KENYA12.2007
Skills
- MIcrosoft office suite
- Bar control
- Inventory management
- Opera system management
- Leardership management
Educationandqualifications
- CERTIFICATE IN HOTEL MANAGEMENT
- MOMBASA TOURISM INSTITUTE, MOMBASA, KENYA
- 1. FRONT OFFICE OPERATIONS
- 2. HOUSEKEEPING AND LAUNDRY OPERATIONS
- 3. FOOD AND BEVERAGE OPERATIONS
- 4. FOOD PRODUCTION
Personal Information
- Place of Birth: Kisumu
- Gender: Male
- Nationality: Kenyan
- Driving License: Na
- Marital Status: Married
References
References available on request.
Hobbies and Interests
- Sports
- Travelling
- Music
Timeline
Bar Waiter
CROWN PLAZA HOTEL
08.2021 - Current
F&B WAITER
NANCHANG HOTEL
12.2019 - 01.2020
High School Diploma -
MOMBASA TOURISM INSTITUTE
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