Years Building Teams & Delivering Results
Charles Ohms
Lake Saint Louis,United States
Summary
Dynamic technology leader with extensive experience in government and private industry excelling in program management, enterprise architecture, and strategic planning. Proven track record in leading technology teams, enhancing compliance oversight, and driving significant improvements in program management processes. Adept at stakeholder management and effective communication, delivering impactful solutions that align with organizational goals.
Overview
27
27
7
7
Certifications
Work History
Program Manager | IT Enterprise Architect
United States Department of Agriculture (USDA)
St Louis, Missouri
06.2020 - Current
- Led oversight of program management and financial compliance for four IT Services programs and three COTS software projects.
- Initiated and directed three critical tasks aligned with Agency strategic objectives using Agile/SAFe methodologies.
- Streamlined acquisition Quality Assurance Plan process to establish measurable quality standards across technology developments.
- Defined and staffed a project for enhanced gathering of EA data and creating visualizations across all Agency programs.
- Identified no-cost solution to uniquely catalog Application Program Interfaces (APIs) and their data protocols.
- Executed Agency's Assessment and Strategic Roadmap, analyzing 27 key systems and developing transformational strategies.
- Created deliverable-focused Earned Value Analysis (EVA) approach to track progress on professional services programs.
- Provided technical oversight for multiple acquisitions, balancing business value, risk, and timely product delivery.
Project Manager
Centers for Medicare & Medicaid Services (CMS)
09.2018 - 06.2020
- Company Overview: HHS OPDiv, OIT, IT Capital Planning Group, Division Vendor Strategy & Management.
- Focused on defining and implementing CMS’s Asset Management (AM) capability within its emerging Vendor Management Office (VMO), I became OIT’s most fervent data evangelist: leading definition of data requirements and understanding CMS’s suite of discovery tools.
- Enthusiastically collaborated with EA’s Business Analysis (BA) teams to build and use EA as a core, lasting CMS asset.
- I took the initiative to be the CMS SME on Asset Management.
- I supported OMB data calls and program implementation of new or modernized information programs; drafted improvements to investment management processes; and was an early adopter of CMS’s ongoing enterprise Agile transformation.
- Drafted CMS CIO policy on Asset Management (AM) to align business practices with Federal law and OMB Directives regarding asset management and led assessment of ServiceNow’s industry-leading AM tool via a months-long pilot.
- HHS OPDiv, OIT, IT Capital Planning Group, Division Vendor Strategy & Management.
President
OMEGA SOLUTIONS
St. Louis, USA
06.2017 - 01.2018
- Company Overview: Privately-held consulting firm delivering IT services and solutions to clients across multiple industries.
- Identified funds settlement issue between Federal Aviation Administration (FAA) and the Internal Revenue Service (IRS).
- Teamed with aviation industry leading individuals and companies.
- When FAA decided not to resolve the issue, I closed the company.
- Privately-held consulting firm delivering IT services and solutions to clients across multiple industries.
Senior Project Manager
BJC HEALTHCARE
St. Louis, USA
09.2016 - 04.2017
- Company Overview: One of the highest-rated and largest nonprofit health care integrated delivery organizations in the United States.
- Developed and implemented changes to 23,558 enterprise users overnight with only 22 minor incidents.
- Led assessment of the enterprise application ecosystem.
- Ensured early identification and mitigation of schedule and technology risks and challenges.
- Identified dependencies, created strategy, and built the team-of-teams to deploy changes across the enterprise (15+ business units, 402 applications, and 56 vendor teams).
- Extensive communication planning with executive and senior level management at multiple BJC companies, corporate HR, and corporate Legal.
- Very strong relationship building skills.
- One of the highest-rated and largest nonprofit health care integrated delivery organizations in the United States.
Senior Project Manager
EAGLE TECHNOLOGY GROUP
O’Fallon, USA
04.2015 - 03.2016
- Company Overview: A small business prime company, focused on delivering information technology engineering, enterprise architectures, virtualization solutions, public/private cloud solutions, and Microsoft consulting services to federal government and commercial clients.
- Hired due to reputation with the customer, people leadership skills, and technical agility.
- Turned around a failing project via knowledge re-use, the best customer service, and getting ahead of customer needs and desires.
- Created the Lifecycle for developing and implementing transformative IT components for a Fortune 17-level DoD entity, US Transportation Command (USTRANSCOM).
- Developed a technical assessment approach and led many quality assessments.
- Briefed CIO & COO.
- Demonstrated strong relationship and coalition building skills.
- A small business prime company, focused on delivering information technology engineering, enterprise architectures, virtualization solutions, public/private cloud solutions, and Microsoft consulting services to federal government and commercial clients.
Director of Operations
RF CONTROLS
St. Louis, USA
01.2011 - 11.2014
- Company Overview: Innovative leader in the development and marketing of radio frequency identification (RFID) solutions for real-time location systems (RTLS); as a global manufacturing company, served both US DoD and private clients.
- Hired due to reputation with leadership, technical agility, and organizational transformation skills.
- Led operations.
- Improved hiring process, created performance review policy and processes, and managed 4 departments: manufacturing; product development; supply chain; and field engineering.
- Matured, administered, and/or executed all aspects of operations for this technology company.
- Managed global supply chain: China, US, Mexico, and Europe.
- Aggressively communicated: escalated issues and mitigated risks in both product development life cycle and implementation (site surveys, solution design, and installation by Field Engineering teams).
- Managed global projects and deliveries; maintaining constant communications and ensuring outstanding customer service.
- Scheduled and chaired weekly, monthly, and quarterly meetings.
- Briefed CTO monthly and CEO quarterly.
- Developed and implemented company-wide change: policies, procedures, and tools to align business practices with strategic plan and Federal Acquisition Regulations, as needed.
- Demonstrated business acumen by founding RFC University (RFCU) a new line of business: a technical training offering for staff and customers.
- Led people by supervising and developing my 4 department managers.
- Developed position descriptions and interviewing guides.
- Created performance appraisal policy and procedures.
- Resolved conflicts among departments (notably between field engineering and product development).
- Mentored department managers.
- Results driven: oversaw requirements, design, contracting, and buildout of new corporate headquarters including site prep, plumbing, HVAC, electrical, telecommunications, and security.
- Evaluated relocation of our financial systems to a Managed Service provider.
- Negotiated vendor delivery of IT infrastructure, data migration, and implementation.
- Innovative leader in the development and marketing of radio frequency identification (RFID) solutions for real-time location systems (RTLS); as a global manufacturing company, served both US DoD and private clients.
Senior Program Manager
SUMARIA SYSTEMS
O’Fallon, USA
01.2005 - 01.2011
- Company Overview: National IT, engineering, and professional services firm delivering technology-based solutions, program management support, and acquisition support services to the Department of Defense (USTRANSCOM, USTC) and government agencies.
- In support of the CIO, led the review of contractor team performance for development and management of the EA at USTC, a major DoD Joint Command.
- Conducted comparative analyses of architecture frameworks to help improve USTC’s technology management efforts, enhance interoperability, and reduce costs.
- Collaborated with J6, J4/5, and directors to leverage technology analyses and strategic roadmaps: Current State, Transition, and Future State while capturing organizational goals, the decomposed strategic plan, and technology initiatives, ensuring strategic program alignment.
- Experienced in enterprise technology architecture, data quality management, and portfolio management.
- Reviewed technology management activities in support of a joint, tiered, federated technology architecture across USTC’s 4 major operating agencies.
- Co-led a $37M (approx. 60 staff) proposal win for various technology services and portfolio management.
- Prepared detailed, capability-based business cases, technical standards, cost estimates, and program / portfolio budget estimates.
- My team identified, tracked, resolved, or escalated data issues.
- Expert at defining and improving processes.
- With focus on continuing development and use of the defined technology architecture, I led the development USTC’s capability-based portfolio assessment process to align, measure, and manage 154 technology programs within its $405M operations portfolio (with 5 sub-portfolios).
- I refined portfolio standards & evaluation criteria.
- I revised their Business Case Analysis (BCA) standard.
- I evaluated project objectives, scope, schedule, and cost against the technology portfolio criteria (KPI’s) and the PMO Program Quality Management Plan.
- I secured $MMM in funding and saved $MM in costs by overseeing the first critical projects through my new BCA process.
- I oversaw multiple concurrent projects spanning our complex technology operations.
- I briefed the J6 and Directors on technical and budget integration of existing programs and both the business case and portfolio alignment of proposed work.
- Legislation and funding sources were always a consideration. This facilitated strategic decision-making during annual planning.
- National IT, engineering, and professional services firm delivering technology-based solutions, program management support, and acquisition support services to the Department of Defense (USTRANSCOM, USTC) and government agencies.
President
OMEGA SOLUTIONS
St. Louis, USA
11.2001 - 12.2004
- Company Overview: Privately-held consulting firm delivers IT services and solutions to clients across multiple industries.
- Designed and implemented IT solutions by analyzing business drivers and technical IT requirements.
- Detected critical deficiencies and recommend improvements for key clients.
- Collaborated with client officers to define business needs and requirements and then translate these into technical solutions.
- Led projects from planning to on-time, on-budget delivery.
- Performed admin & HR management functions relative to all staff.
- Established performance expectations and created the performance evaluation process.
- Performed CMM-based process assessments of development and deployment across a 1,500- person AT&T/SBC IT unit, developed project plans, and conducted risk management.
- Privately-held consulting firm delivers IT services and solutions to clients across multiple industries.
Senior Manager
ERNST & YOUNG
St. Louis, USA
06.2000 - 09.2001
- Delivered project-based consulting for middle market (<$2B revenue) telecom and consumer packaged goods companies, aligning diverse technology strategies with broader client objectives of growth, profitability, and productivity.
- Advised Firstar Bank on PMO standards and charted the Pay.Gov program funds settlement process.
US Software Development Centers Executive
SATYAM COMPUTER SERVICES
Chicago, USA
11.1998 - 06.2000
- Company Overview: Top 10 global technology services company.
- Led multiple US Business units (Chicago, Atlanta, & Santa Clara Development Centers) and member of the Executive Leadership team to develop US Operational policy initiatives and conduct resource planning/allocation.
- I negotiated acceptance of combined Software Development Center positions on policy and resources.
- Opened/relocated multi-cultural software development centers for this top 10 global technology services company, directed SEI-CMM Level 5 implementations, and directed over 45 personnel across multiple US locations.
- Led SWOT analysis of US Operations identifying cost-effective improvements.
- Identified and founded a critical, high-visibility, 350 FTE multi-year support agreement with Southwestern Bell in support of its Ameritech acquisition; negotiated personal bonus plan in conjunction with this support agreement.
- Applied strong business, comms, and organizational change acumen to initiate and lead an international JV (saw the opportunity; defined the business value/finances; aligned the partners [technical architecture, content, on-line and university delivery]; and successfully gained C-Level and VP support at Satyam, Ziff-Davis, & Infoway).
- Provided oversight into administrative and human resource management functions at the Chicago and Atlanta Development Centers.
- Mentored staff in multiple areas.
- Top 10 global technology services company.
Education
MS/MBA -
University Northern Colorado
Greeley, ColoradoBA - Physics
Saint Louis University
St. Louis, MissouriCadet - Physics, Meteorology, Flight Instructor & Admissions Liaison Officer
United States Air Force Academy
Colorado Springs, ColoradoSkills
- Program management and agile methodology
- Enterprise architecture
- Data analysis and compliance oversight
- Vendor and stakeholder management
- Strategic planning and risk assessment
- Effective communication
Certification
- Microsoft Azure AI-900 Fundamentals
- PMI - PMP (#1876183)
- FAI - P/PM Senior Level
- FAI - P/PM IT Core-Plus
- FAI - COR III
- Scrum Alliance - Certified Scrum Master (CSM)
- ITILv4 Foundation
- SEI-CMMI 5
Hobbies and Interests
- Former Triathlete
- Biking
- Flying
- Sailing
Clearances
Public Trust / Secret (active)
TS/SCI (not active)
Timeline
Program Manager | IT Enterprise Architect
United States Department of Agriculture (USDA)
06.2020 - Current
Project Manager
Centers for Medicare & Medicaid Services (CMS)
09.2018 - 06.2020
President
OMEGA SOLUTIONS
06.2017 - 01.2018
Senior Project Manager
BJC HEALTHCARE
09.2016 - 04.2017
Senior Project Manager
EAGLE TECHNOLOGY GROUP
04.2015 - 03.2016
Director of Operations
RF CONTROLS
01.2011 - 11.2014
Senior Program Manager
SUMARIA SYSTEMS
01.2005 - 01.2011
President
OMEGA SOLUTIONS
11.2001 - 12.2004
Senior Manager
ERNST & YOUNG
06.2000 - 09.2001
US Software Development Centers Executive
SATYAM COMPUTER SERVICES
11.1998 - 06.2000
MS/MBA -
University Northern Colorado
BA - Physics
Saint Louis University
Cadet - Physics, Meteorology, Flight Instructor & Admissions Liaison Officer
United States Air Force Academy
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