Experienced Office Management and Administration Professional with a proven history of optimizing productivity, efficiency, and service quality in diverse environments. A dependable, leader, and support specialist , blending advanced organizational, technical skill, seeking a full-time position that offers professional challenges and allows individuals to utilize interpersonal skills.
Overview
9
9
years of professional experience
Work History
MATERIAL HANDLER II
GXO Logistics
09.2022 - Current
Safely operate forklifts and other equipment to move, inspect, and record incoming materials accurately, ensuring no damage and verifying quantities and quality against shipping documents
Store materials considering weight limits, stacking height, and safety regulations, and prepare them for shipment, ensuring accuracy and timeliness
Maintain a clean, organized, and safe warehouse environment, following safety procedures, and communicate effectively with team members and supervisors to ensure efficient workflow and issue resolution
SECURITY OFFICER
Stream Properties
05.2021 - 09.2022
Oversee property clients and buildings to ensure compliance with regulations
Coordinate vendor and maintenance access to onsite utility space
Provide daily activity reports to property manager
Coordinate with state officials to secure property and de-escalate issues as per client requests
Report all property damages to quality control
Organize events with various market vendors, ie
Jack Daniels, Grey Goose, and Bacardi
MAIL ROOM MANAGER
Georgia Department of Human Services
07.2019 - 05.2021
Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships
Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders
Integrated logistics systems into company processes to improve operations and manage work orders and price changes
Oversaw appointment scheduling and itinerary coordination for both clients and personnel
Improved office operations by automating client correspondence, record tracking and data communications
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
Analyzed and solved multi-faceted problems that affected executive leaders and business initiatives
FIELD SUPPORT REP/TEAM LEAD
Ricoh
06.2015 - 07.2019
Investigated and resolved customer inquiries and complaints
Developed operational processes and management standards for efficient services
Responsible for opening and closing the store
Managed vendor communication regarding backorders, future inventory, and special orders
Conducted routine quality control of customer services and managed mail sorting and distribution
Handled daily billing paperwork and collaborated with the Accounting Department on invoicing and shipping issues
Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)