Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Charles Osby

Locust Grove,GA

Summary

Experienced Office Management and Administration Professional with a proven history of optimizing productivity, efficiency, and service quality in diverse environments. A dependable, leader, and support specialist , blending advanced organizational, technical skill, seeking a full-time position that offers professional challenges and allows individuals to utilize interpersonal skills.

Overview

9
9
years of professional experience

Work History

MATERIAL HANDLER II

GXO Logistics
09.2022 - Current
  • Safely operate forklifts and other equipment to move, inspect, and record incoming materials accurately, ensuring no damage and verifying quantities and quality against shipping documents
  • Store materials considering weight limits, stacking height, and safety regulations, and prepare them for shipment, ensuring accuracy and timeliness
  • Maintain a clean, organized, and safe warehouse environment, following safety procedures, and communicate effectively with team members and supervisors to ensure efficient workflow and issue resolution

SECURITY OFFICER

Stream Properties
05.2021 - 09.2022
  • Oversee property clients and buildings to ensure compliance with regulations
  • Coordinate vendor and maintenance access to onsite utility space
  • Provide daily activity reports to property manager
  • Coordinate with state officials to secure property and de-escalate issues as per client requests
  • Report all property damages to quality control
  • Organize events with various market vendors, ie
  • Jack Daniels, Grey Goose, and Bacardi

MAIL ROOM MANAGER

Georgia Department of Human Services
07.2019 - 05.2021
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders
  • Integrated logistics systems into company processes to improve operations and manage work orders and price changes
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel
  • Improved office operations by automating client correspondence, record tracking and data communications
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
  • Analyzed and solved multi-faceted problems that affected executive leaders and business initiatives

FIELD SUPPORT REP/TEAM LEAD

Ricoh
06.2015 - 07.2019
  • Investigated and resolved customer inquiries and complaints
  • Developed operational processes and management standards for efficient services
  • Responsible for opening and closing the store
  • Managed vendor communication regarding backorders, future inventory, and special orders
  • Conducted routine quality control of customer services and managed mail sorting and distribution
  • Handled daily billing paperwork and collaborated with the Accounting Department on invoicing and shipping issues

Education

Some College (No Degree) -

Atlanta Metropolitan College
Atlanta, GA

Harold Washington College
Chicago, IL

Skills

  • Material Handling
  • Loading and unloading
  • Order Picking
  • Warehouse Operations
  • Attention to Detail
  • Forklift Operation
  • Heavy Lifting

References

Available Upon Request

Timeline

MATERIAL HANDLER II

GXO Logistics
09.2022 - Current

SECURITY OFFICER

Stream Properties
05.2021 - 09.2022

MAIL ROOM MANAGER

Georgia Department of Human Services
07.2019 - 05.2021

FIELD SUPPORT REP/TEAM LEAD

Ricoh
06.2015 - 07.2019

Harold Washington College

Some College (No Degree) -

Atlanta Metropolitan College
Charles Osby