Charles Parker
Chipley,FL
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Kitchen Floor Supervisor
Elder Care Services, Inc.
11.2006 - Current
- Delegated tasks to employees to enhance productivity and workflow.
- Managed schedule for 4 team members with focus on effective coverage of food needs.
- Met or exceeded production goals and objectives by following strict procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Reduced employee turnover with hands-on leadership and coaching.
- Defined and enforced store procedures in compliance with company policies and procedures.
- Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly.
- Assigned tasks to team members to complete within designated time frames.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
- Trained new team members on proper and safe use of tools and equipment.
- Increased repeat business through exceptional customer service skills that cultivated long-term buyer relationships.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into team.
- Served as positive role model for staff, exemplifying strong leadership qualities and commitment to company values.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Delivered services to customer locations within specific timeframes.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with strong work ethic.
- Self-motivated, with strong sense of personal responsibility.
Customer Service Representative
Circle K
09.2002 - 02.2006
- Investigated and resolved customer inquiries and complaints quickly.
- Managed timely and effective replacement of damaged or missing products.
- Delivered prompt service to prioritize customer needs.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Worked overnights, during week and weekend.
Education
Bachelor of Arts - English
Florida State University
Tallahassee, FL12.2014
Associate of Arts - General Studies
Tallahassee Community College
Tallahassee, FL2009
Skills
- Resource Management
- Safety standards
- Supply Inventory
- Computer Skills
- Records Maintenance
- Shipping and receiving
- Positive Attitude
- Loading and unloading
- Email and Phone Communication
- Customer Satisfaction
- Warehouse Logistics
- Stock management
- Customer Relations
- Materials Estimation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Work-life balanceHealthcare benefitsPaid sick leaveFlexible work hoursTimeline
Kitchen Floor Supervisor
Elder Care Services, Inc.
11.2006 - Current
Customer Service Representative
Circle K
09.2002 - 02.2006
Bachelor of Arts - English
Florida State University
Associate of Arts - General Studies
Tallahassee Community College
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