Results-driven leader with a strong background in operational strategy and team collaboration. Expertise in optimizing processes and developing positive workplace cultures. Demonstrated ability to navigate complex challenges and drive impactful results.
Work History
Teacher (Building Substitute)
8 Months
New Chelsea Elementary | 09.2025 - 05.2026
Delivered differentiated instruction aligned with curriculum standards and diverse student learning needs.
Assessed student progress using formative and summative data to guide lesson adjustments.
Managed classroom routines that supported safe, orderly, and productive learning environments.
Collaborated with colleagues and families to strengthen student achievement and behavior support.
Assistant Store Manager
11 Months
Sephora | 08.2024 - 07.2025
Led store operations to deliver seamless client experiences and maintain sales floor readiness.
Coached associates on client service, product knowledge, and selling behaviors.
Monitored inventory processes, replenishment, and stock organization to support product availability.
Enforced safety, cash handling, and loss prevention standards across store activities.
Resolved client concerns quickly while protecting service quality and brand standards.
GENERAL MANAGER
9 Months
The Porch Harlem | 03.2023 - 12.2023
Directed daily restaurant operations to maintain service standards and guest satisfaction.
Managed staff hiring, onboarding, scheduling, and performance coaching.
Monitored labor, food, and beverage costs to protect profitability.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
FOOD AND BEVERAGE/ BAR MANAGER
5 Years
Nordstrom Mens Store | 01.2018 - 01.2023
Directed bar operations, ensuring consistent service standards and efficient daily workflow.
Trained bar staff on beverage preparation, guest service, and company procedures.
Enforced alcohol compliance, sanitation, and safety requirements during all shifts.
Coordinated schedules and staffing assignments to support peak-volume service demands.
Developed beverage presentations and service routines aligned with premium retail hospitality standards.
ASSISTANT GENERAL MANAGER
1 Year
Osteria Laura Harlem | 01.2020 - 01.2021
Managed operations during furlough from Nordstrom, ensuring high-quality guest experience and supporting front and back of house staff.
Oversaw daily restaurant operations, ensuring consistent service standards and smooth front-of-house coordination.
Managed staff scheduling, labor coverage, and shift assignments to support efficient service flow.
Trained servers and support staff on guest service expectations, menu knowledge, and POS procedures.
Banquet Captain
1 Year 2 Months
Gotham/ Ziegfeld Ballrooms | 02.2017 - 04.2018
Directed room setup, verifying layouts, linens, place settings, and equipment readiness.
Monitored banquet operations, ensuring consistent service standards throughout events.
Supervised banquet staff, coordinating service flow and event execution.
Communicated with kitchen and sales teams to align service timing and guest expectations.
BARTENDER/ ASSISTANT BAR MANAGER
2 Years
Red Rooster | 01.2015 - 01.2017
Managed inventory for high volume bar operations in Ginny’s Supper Club while bartending during dining room and event services.
Coordinated bar setup, restocked glassware, and maintained organized service stations for smooth guest service.
Supported bartenders with drink preparation, garnishes, and quick turnaround during high-volume shifts.
Monitored inventory levels and replenished liquor, mixers, and supplies to prevent service delays.
Manager
1 Year 4 Months
Marie Antoinette New Logica Day Spa | 03.2014 - 07.2015
Sales Associate
2 Months
Bluemercury | 11.2014 - 01.2015
Bartender
10 Months
Blue Fin @ The W Hotel | 02.2014 - 12.2014
Bartender
2 Years
Melba's of Harlem | 01.2012 - 01.2014
Teacher
7 Months
Children’s Arts and Sciences Workshops | 01.2012 - 08.2012
Bartender
11 Months
Tonalli Bar and Café | 02.2011 - 01.2012
7 Months
Origins | 11.2010 - 06.2011
Education
Bachelor's of Arts - English
Hampton University | Hampton Virginia | 01-2010
Skills
Classroom management
POS software expertise
Adaptability
Proficient verbal and writing skills. Sheet-to-shelf (inventory)