Charles Perez

• Offered excelent customer service
• Sorted mail for 100+ addresses according to order of address appearance for easy access in field.
• Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
• Signed and received mail with signature requirements upon delivery and loading.
• Followed safety protocols and regulations while driving, upholding professional service reputation.
• Resolved complaints calmly and professionally to maintain customer satisfaction.
• Utilized mail processing machines in weighing, stamping and processing mail items.

• Achieved results by working with staff to meet established targets.
• Applied strong leadership talents and problem-solving skills to maintain squad efficiency and organize workflows.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Maintained team flexibility and embraced change to adapt within dynamic Military environment.
• Evaluated soldier performance and coached and trained to improve weak areas.
• Conducted routine inspections to check quality and compliance with established specifications.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Repaired, replaced and serviced both commercial and military HVAC equipment, components, and wiring.
• Installed, managed, and maintained generator sets and equipment.
• Repaired, serviced, and managed operations on hundreds of combat vehicles in preparation for missions.
• Driven and operated thousands of miles and hours in both small and large military combat vehicles, and commercial vehicles.
• Worked on starting systems and electrical systems such as wiring harnesses, lights, batteries and communication systems.
• Licensed to operate and maintain small and large forklifts/trucks.
• 2 years' experience in leading and managing squads for efficient work environments and mission success.
• 7 years' experience in maintaining consistent work and service schedule.
• Responsible for upkeep and security of millions of dollars' worth of vehicles and equipment, as well as sensitive items.

• Door to door appointment setting
• Part time selling high grade cookware while also working active duty military.
• Sold 2 sets out of the 5 appointments set by myself.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Displayed tremendous passion and belief in the product when discussing it.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Generated new sales leads to achieve and exceed monthly sales goals.

• Door to door appointment setting
• Created sales and marketing tools, growing clientele and generating quality sales leads.
• Ability to hold conversations with anyone and build trust.
• 10 appointments set within my first 2 months.

Type1 and Type 2 certified

EPA 608 Certified