Summary
Overview
Work History
Education
Skills
Timeline
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Charles Perkins

Middleburg,FL

Summary

Experienced Senior Administrative Program Manager and Military Leader, while serving in the United States Navy for 16 years, attaining the paygrade of First-Class Petty Officer/E-6. I am an avid professional with over 20+ years of comprehensive Human Resources experience including recruitment and retention, conflict resolution, change management, labor relations and benefits administration. Proven human resources management experience collaborating with senior management and teams to develop strategies and support performance reviews, payroll and time-sheet processing for corporate goals. Exceptional organizational, time management and interpersonal skills capable of communicating complex solutions using Microsoft office and Excel while prioritizing and delegating when appropriate. Excellent verbal and interpersonal skills in problem solving with stressful situations with laws and regulations. Strong Analytical skills with integrity, confidentiality in managing Human Resource information.

Overview

25
25
years of professional experience

Work History

Office Manager/IT Support

KBR Inc
Jacksonville, FL
01.2014 - 01.2023
  • Provide administrative and operational support to the management team and staff over 5 departments
  • Assist in basic data collection, budget administration, compiling and organizing materials as well as preparing standardized correspondence, reports, spreadsheets, and presentations
  • Processed and verified time-cards for various departments
  • Manage Government (AMEX) Travel Credit Card accounts, coordinating travel expenditures and spending limitations
  • Performed thorough credit analyses, research financial histories and reviewed account status as a prerequisite to qualifying new accounts, authorizing purchases and extending/increasing lines of credit of up to $10,000 per account
  • Coordinated all travel requirements and changes as per customer request and travel regulations as required
  • Established charge codes for union personnel and new employees, while processing background information
  • Maintained office services by organizing office operations and procedures, preparing and correcting payroll charge codes, controlling correspondence for management staff, reviewing, and approving supply requisitions, and assigning and monitoring clerical functions
  • Performed analytical, technical, and administrative work in the planning and installation of new and existing personal devices and workstations; diagnoses and resolves problems in response to customer reported incidents; confers with end users to determine types of hardware and software required to complete projects and daily task; maintained existing components; trained end users in the use of equipment and software; troubleshoot and resolved issues with user devices and peripheral equipment located throughout the departments organization; prepares progress reports for all work performed
  • Orchestrated office and equipment movements to 2 new facilities.

Office Manager

Vanguard Resource
Jacksonville, FL
04.2013 - 03.2014
  • Performed a variety of administrative duties, including answering phones, taking and delivering messages, writing memos, making copies, faxing documents, and greeting visitors
  • Maintained office schedules and filing systems
  • Handled office correspondence and incoming and outgoing mail.

Office Manager

Liberty Mutual
Jacksonville, FL
01.2013 - 01.2014
  • Process daily mail, including faxes and emails for assigned personnel
  • Attach and label required documents into the management system for processing
  • Process endorsements, audits, certificates and cancellations as requested from account managers
  • Attend training sessions as needed for professional development
  • Planning onsite and offsite events, including scheduling and arranging travel for management.

Office Generalist

U.S. Navy
Jacksonville, FL
01.1998 - 03.2013
  • Consistently demonstrated leadership by example, listening to staff to gather ideas and executing decisions with a firm but fair approach
  • Created an effective training curriculum for administrators and program managers
  • Flawlessly managed 60+ operational training materials and guidelines, providing the widest dissemination to several departments throughout tenure
  • Created an all-inclusive tracking system allowing immediate access to 300 military evaluations and fitness reports effectively reducing misplaced information
  • Manage 150 Government Citibank Travel Credit Card accounts, flawlessly coordinating travel expenditures and spending limitations
  • Performed thorough credit analyses, research financial histories and reviewed account status as a prerequisite to qualifying new accounts, authorizing purchases and extending/increasing lines of credit of up to $10,000 per account
  • Managed Government Accounts, Payable/Receivable and expense control procedures including bank and account reconciliation, cash receipts, disbursements, billings, invoicing, purchase order inventory verification, chargeback, and preparation of daily bank deposits
  • Immaculately prepared daily management reports and independently drafted correspondence letters and awards
  • Counsel over 300 active-duty military personnel and dependents ensuring accurate compensation, disability claims, pensions, and educational and death benefits
  • Experience in maintaining an office budget of $20,000 and $150,000 for personnel on travel during fiscal year travel.

Education

Some College (No Degree) -

New Horizon – Star V Learning Center
Jacksonville
12-2024

Skills

  • MS Office: Word, Excel, PowerPoint, Outlook, Publisher, Access
  • Visio
  • Adobe Professional
  • PeopleSoft
  • SharePoint
  • Defense Travel System (DTS)
  • Deltek
  • Administrative Support
  • Customer Service
  • Data Entry
  • Office Management
  • Travel Coordination
  • Project Management
  • Facility Management
  • Human Resources

Timeline

Office Manager/IT Support

KBR Inc
01.2014 - 01.2023

Office Manager

Vanguard Resource
04.2013 - 03.2014

Office Manager

Liberty Mutual
01.2013 - 01.2014

Office Generalist

U.S. Navy
01.1998 - 03.2013

Some College (No Degree) -

New Horizon – Star V Learning Center

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