Charles Peyton

• Scan products accurately to verify inventory and shipment information.
  • Inspected products for damage and reported defects to ensure quality standards were met.
  • Load products into containers safely and securely to prevent damage during transportation.
  • Tag and label containers clearly to ensure proper identification and visibility throughout the warehouse.
  • Maintained accurate documentation and entered shipment and inventory information correctly into company systems.
• Scan products accurately to verify inventory and shipment information.• Inspected products for damage and reported defects to ensure quality standards were met.• Load products into containers safely and securely to prevent damage during transportation.• Tag and label containers clearly to ensure proper identification and visibility throughout the warehouse.• Maintained accurate documentation and entered shipment and inventory information correctly into company systems.
• Coordinated with team members to achieve on-time shipment of packages, enhancing customer satisfaction.

Loaded, unloaded, and transported products onto pallets, while consistently meeting productivity standards.
• Inspected outgoing shipments for quality, completeness, and compliance with customer specifications.
• Changed and monitored equipment batteries to maintain operational efficiency and minimize downtime.
• Identified, documented, and reported damaged products.
• Maintained a clean, organized, and safe warehouse environment in accordance with company standards.
• Conducted daily equipment inspections and reported maintenance or safety concerns.
• Operated warehouse equipment safely while following established safety procedures and operational guidelines.

• Repacked products according to company specifications to ensure quality, accuracy, and customer satisfaction.
  • Prepared ready-to-eat meal products while adhering to food safety, sanitation, and quality standards.
  • Checked in incoming deliveries and unloaded trucks efficiently to support inventory and production operations.
  • Completed required paperwork accurately and maintained compliance with company procedures.
  • Maintained detailed production and inventory records, including temperature logs and quality control documentation.
  • Monitored and recorded product temperatures to ensure compliance with food safety regulations and company standards.
• Maintained cleanliness and organization in packing area consistently.
• Operated packaging machinery to ensure proper sealing and labeling.
• Collaborated with team members to streamline packing processes.
• Trained new staff on proper packing techniques and procedures.
• Prepared boxes, bags, and other containers for packing food items.
• Labeled packages with product information such as weight, quantity, or expiration date.
• Used tools, sprayers and cleaning solutions to disinfect work areas.
• Worked additional hours and shifts to meet tight deadlines during peak periods.
• Stacked filled boxes onto pallets for shipping or storage.
• Weighed and measured ingredients according to recipes.

• Unloaded incoming trucks efficiently and safely while verifying product quantities and shipment accuracy.
  • Assisted customers with product inquiries, locating merchandise, and providing excellent customer service.
  • Inspected products for damage and ensured merchandise met quality standards before stocking or distribution.
  • Prepared products for display and sale by organizing, labeling, and stocking merchandise according to company guidelines.
  • Maintained a clean, organized work area to support efficient inventory management and customer satisfaction.
• Resolved customer complaints through effective communication and problem-solving skills.
• Worked closely with other departments to ensure quality customer service delivery.

• Assisted customers by phone with online account access, account management, and troubleshooting issues.
  • Listened attentively to customer concerns and demonstrated empathy while providing effective solutions.
  • Achieved first-contact resolution by identifying customer needs and resolving issues efficiently.
  • Maintained accurate customer records and completed detailed documentation of account interactions.
  • Routed misdirected customer inquiries to the appropriate department to ensure timely resolution.
  • Contributed ideas and process improvements to enhance customer service and increase team productivity.
  • Navigated multiple systems simultaneously while delivering a high level of customer support.
  • Resolved complex account issues using systems including Salesforce, LUI, CSS, and AdSolutions.
  • Managed time effectively in a fast-paced call center environment while meeting performance and service goals.
  • Delivered professional, customer-focused service while maintaining accuracy, quality, and compliance standards.
• Maintained accurate records of customer interactions in the database.
• Conducted follow-up calls to ensure customer satisfaction after service incidents.
• Answered customer inquiries and provided accurate information regarding products and services.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Developed strong customer relationships to encourage repeat business.
• Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
• Identified opportunities for upselling additional products or services based on customer needs.
• Updated databases with new and modified customer data.

• Prepared and verified products for shipment, ensuring accuracy, quality, and on-time delivery.
• Assisted team members in completing daily tasks to maintain productivity and workflow efficiency.
• Supported the onboarding and training of new associates on company procedures, safety standards, and job responsibilities.
• Marked and labeled containers, tags, and products accurately to ensure proper identification and tracking.
• Inspected products, materials, and packaging to verify compliance with quality and packing specifications.
• Maintained accurate records of product, packaging, and order information using company documentation systems.
• Removed completed and defective products from production lines and transported materials to designated staging and shipping areas.
• Measured, weighed, and counted products and materials to ensure inventory accuracy and shipment compliance.
• Coordinated with warehouse and shipping teams to ensure orders were processed and prepared efficiently.
• Maintained a safe, organized work environment while adhering to company policies and safety regulations.

• Utilized handheld scanners for efficient tracking of inventory movement.
• Picked items for customer orders according to order slips or verbal instructions.
• Utilized shrink wrap machines to secure packages prior to shipment.

• Stocked and maintained sales floor inventory to ensure products were organized, accessible, and available for customers.
  • Assisted management with training and mentoring new associates on company procedures, customer service standards, and daily operations.
  • Provided excellent customer service by helping customers locate products and ensuring a positive shopping experience.
  • Loaded and unloaded delivery trucks safely and efficiently while verifying shipment accuracy.
  • Stocked shelves and replenished merchandise to maintain proper inventory levels and product presentation.
  • Organized and maintained backroom storage areas to improve inventory control and operational efficiency.
  • Monitored product condition and presentation to ensure merchandise met company quality standards.
  • Collaborated with team members to maintain a clean, safe, and productive work environment.
• Prepared and sliced meats and cheeses according to customer preferences.
• Maintained cleanliness and organization of deli counters and displays.
• Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
• Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
• Stocked shelves with fresh items daily.
• Followed company recipes for preparing foods such as soups, salads, sandwiches.

• Stocked and maintained the sales floor to ensure merchandise was organized, fully stocked, and visually appealing.
  • Assisted customers with purchases, processed transactions accurately, and handled cash, credit, and debit payments.
  • Supported merchandise ordering and inventory replenishment to maintain appropriate stock levels.
  • Greeted customers, answered questions, and provided knowledgeable assistance regarding products, services, and company policies.
  • Processed returns and exchanges in accordance with company procedures while maintaining a positive customer experience.
  • Stocked shelves and organized backroom inventory to improve efficiency and product accessibility.
  • Loaded and unloaded delivery trucks while verifying shipment accuracy and product condition.
  • Maintained a clean, safe, and organized work environment while delivering excellent customer service.
• Monitored inventory levels to ensure product freshness and availability.
• Organized displays of fresh fruits and vegetables in the store.
• Loaded, unloaded and moved heavy products using material loading equipment.
• Checked prices and located products for customers.
• Collaborated with other departments to support daily operations.
• Identified and quickly handled spill clean-up.
• Bagged or packaged purchases and wrapped gifts.