Charles Pfister
Overland Park
Summary
Results-driven technician with a proven track record at Davenport Service Company, enhancing customer satisfaction through exceptional service and communication. Skilled in HVAC maintenance and repairs, I improved system efficiency and customer retention while fostering strong client relationships. Known for attention to detail and the ability to thrive under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technician
Davenport Service Company
05.2024 - Current
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Filled out detailed work orders for each job completed.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Increased customer retention by offering knowledgeable advice on HVAC system care and maintenance.
Assembly
Broderson Manufacturing Corp.
05.2018 - 04.2024
- Followed supervisor instructions to adjust assembly and building plans.
- Maintained clean and organized workstations for maximum efficiency during assembly tasks.
- Enhanced production efficiency by streamlining assembly processes and implementing time-saving techniques.
- Increased production efficiency by streamlining assembly processes and optimizing component placement.
- Diagnosed any failures or issues with the booms or cylinders
- Improved team productivity by collaborating with coworkers to streamline assembly processes.
- Reduced assembly errors through thorough quality inspections and attention to detail.
Education
Associate of Applied Science - HVAC Program
Johnson County Community College
Overland Park, KS10-2025
High School Diploma -
Olathe Northwest High School
Olathe, KS05-2017
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Maintenance and repairs
- Installation and repair
- Preventive Maintenance
- Equipment maintenance
- Routine Inspections
Certification
R-410 Refrigerant management
Universal EPA
Timeline
Technician
Davenport Service Company
05.2024 - Current
Assembly
Broderson Manufacturing Corp.
05.2018 - 04.2024
Associate of Applied Science - HVAC Program
Johnson County Community College
High School Diploma -
Olathe Northwest High School
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