Summary
Overview
Work History
Education
Skills
Timeline
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Charles Pham

Houston,TX

Summary

Culinary professional with proven track record in managing busy kitchen environments. Known for delivering high-quality dishes and maintaining kitchen efficiency. Emphasizes team collaboration and adaptability, bringing strong organizational and multitasking skills to role.

Dynamic General Contractor with a proven track record at Chan P. Carpentry, recognized for delivering high-quality projects on time and within budget. Skilled in project planning and effective communication, I enhance client satisfaction through meticulous attention to detail and problem-solving abilities, ensuring compliance with all building regulations.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

13
13
years of professional experience

Work History

General Contractor

Chan P. Carpentry
02.2021 - 12.2024
  • Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
  • Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
  • Completed projects on time and within budget through meticulous scheduling and coordination of resources.
  • Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
  • Adhered to building codes and regulations in planning and construction phases for full project compliance.
  • Conducted thorough site inspections to identify and rectify potential issues before they impacted project timelines.
  • Improved client satisfaction with personalized project updates and transparent communication practices.

Lead Line Cook

Today's Catch
08.2016 - 12.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
  • Developed strong teamwork skills by collaborating with other line cooks to maintain a smooth workflow during busy shifts.
  • Received recognition for outstanding performance in maintaining a clean, organized workspace that met health department guidelines.
  • Handled portion control activities according to specified instructions provided by chef.
  • Upheld strict adherence to food safety regulations by regularly sanitizing workstations and monitoring cooking temperatures for optimal results.
  • Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.

Server

Today's Catch
08.2014 - 08.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

BYO Sales Associate

Microcenter
11.2011 - 07.2014
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Cashier

Microcenter
07.2011 - 11.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

South County Secondary School
Lorton, VA
06-2009

Skills

  • Quality assurance and control
  • Technical Blueprint Interpretation
  • Residential Carpentry Experience
  • Construction Project Oversight
  • Detail-Oriented Finishing Techniques
  • Product Quality Assessment
  • Electrical System Analysis
  • Scheduling and planning
  • Comprehensive Project Coordination
  • Renovation
  • Food Safety Compliance
  • Training management
  • Food preparation
  • Sanitation practices
  • Culinary Presentation Skills
  • Staff coordination
  • Inventory Management
  • Food safety monitoring
  • Goal-Oriented Individual
  • Food safety standards
  • Food storage procedures
  • Line management
  • Streamlined Culinary Workspace
  • Back of house operations
  • Server communication
  • Proven Reliability
  • Strategic Issue Resolution
  • Time management
  • Teamwork and collaboration
  • Customer service
  • Problem-solving skills
  • Effective Communication
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Cash handling
  • Verbal/written communication
  • Customer-Centric Upselling
  • Professional demeanor
  • Retail store operations
  • Sales training
  • Inventory control

Timeline

General Contractor

Chan P. Carpentry
02.2021 - 12.2024

Lead Line Cook

Today's Catch
08.2016 - 12.2020

Server

Today's Catch
08.2014 - 08.2016

BYO Sales Associate

Microcenter
11.2011 - 07.2014

Cashier

Microcenter
07.2011 - 11.2011

High School Diploma -

South County Secondary School

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Charles Pham