Charles Phelps
Hawthorne,CA
Summary
Resourceful Water Distribution Operator known for high productivity and efficient task completion. Specialize in system maintenance, quality control, and regulatory compliance to ensure safe and reliable water distribution. Excel in problem-solving, teamwork, and adaptability which are crucial for navigating diverse operational challenges. Committed to continuous learning and improvement in performing critical water infrastructure tasks.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Water Distribution Operator ll
Golden State Water Company
Gardena, California
02.2023 - Current
- Performs basic customer support activities associated with the installation,
modification, service and repair of water distribution equipment and facilities.
• Performs meter reads, ons & offs, field investigations, collection activities of
delinquent accounts.
• Locates water main and service lines.
• Installs, repairs and replaces water mains, water services, water meters, valves, fire
hydrants and other water distribution system appurtenances.
• Performs routine maintenance activities such as system flushing, valve exercising
and fire hydrant maintenance.
.● Notifies customers of scheduled and emergency outages.
• Develops and implements shut-downs of the water distribution system for planned
and e m e r g e n c y work.
• Familiar with the basic duties and tasks associated with the operation and maintenance of a water distribution system.
May operate heavy machinery including dump truck and backhoe.
• Familiar with basic safe-work practices including but not limited to traffic control,
personal protective equipment, basic trench shoring, hazardous materials, confined
space and electrical safety.
• Assists in training Water Distribution Operator I's and less experienced Water - Participated in on-call rotation for 24-hour emergency response.
- Supervised meter readers to ensure timely completion of routes and accurate input of meter readings into Excel, maintaining data integrity.
Plumber Apprentice
Clear All Rooter
Torrance, CA
01.2021 - 01.2022
- Delivered timely repair services to customers, enhancing satisfaction and trust.
- Supported repair of plumbing water supply using PEX or copper, contributing to effective system functionality.
- Help expose old sewers and drains and replace with new ABS, cast iron, pipe lining epoxy, or PE pipe.
- Filled pipe systems with water and air to determine location of leaks.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Measured, threaded and cut materials to correct length.
- Organized and moved materials from truck to job site to support project requirements.
- Maintained clean and orderly job sites, promoting safety and efficiency throughout projects.
Plumbing Trainee
Cowden Plumbing
Culver City, CA
01.2020 - 01.2021
- Prepared equipment for plumbing installation to ensure readiness for efficient workflow
- Supported pipe fittings assembly to facilitate seamless plumbing connections
- Excavated work area for pipework installation to create a safe and organized environment
- Transported materials from truck to job site from truck to job site to support project productivity.
Sales Associate
Big 5 Sporting Goods
El Segundo, CA
01.2017 - 01.2019
- Guided customers in selecting and purchasing products to fulfill their needs
- Organized sales floor to improve customer experience
- Managed back room inventory to maintain stock availability
Education
Certificate -
Los Angeles Trade Technical College
Los Angeles, CA12-2022
Diploma -
Hawthorne High School
06-2017
Skills
- Meter installation/ repair
- Pipeline repair
- Hydrant repair/ installation
- Curb stop replacement
- Leak detection
- Locating
- Water testing
- System flushing
- Excavating
- Heavy equipment operation
- Technical troubleshooting
- Customer communication
- Bill investigation
- Problem solver
- Team Player
Certification
- D1 water certification
Timeline
Water Distribution Operator ll
Golden State Water Company
02.2023 - Current
Plumber Apprentice
Clear All Rooter
01.2021 - 01.2022
Plumbing Trainee
Cowden Plumbing
01.2020 - 01.2021
Sales Associate
Big 5 Sporting Goods
01.2017 - 01.2019
Certificate -
Los Angeles Trade Technical College
Diploma -
Hawthorne High School