Help Desk Analyst
Kings Escape Room
Remote, Remote
06.2022 - Current
- With over 10 years of experience in CISCO route, switch, wireless and telephony, as well as 2 years of experience in ASA firewalls and 3 years of experience in Aruba wireless, I am confident that I have the skills and expertise necessary to excel in this role
- Throughout my career, I have worked in NOC environments and have gained extensive experience in designing, implementing, and maintaining complex networks
- In fact, the largest network I have worked on had over 950,000 devices
- My experience in network topology design, network monitoring, and troubleshooting has allowed me to hone my skills in identifying network issues, implementing solutions, and minimizing downtime
- In addition to my technical skills, I am a team player with excellent communication skills
- I thrive in fast-paced environments and able to juggle multiple projects simultaneously without sacrificing quality or attention to detail
- I am also able to work effectively with both technical and non-technical team members to ensure that project goals are achieved.
