Charles Proctor
Imperial,MO
Summary
Proven public safety professional with extensive experience at Mercy Hospital St. Louis, adept in emergency call response and incident documentation. Demonstrates exceptional teamwork and collaboration, enhancing community safety and efficiency in high-stress situations. Skilled in radio communications and proficient in specialized software, consistently prioritizes urgent needs with a focus on impactful results.
Overview
28
28
years of professional experience
Work History
Public Safety Dispatcher
Mercy Hospital St. Louis
04.2019 - Current
- Contributed to safer community by consistently prioritizing and triaging incoming calls based on urgency.
- Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
- Handled sensitive information with discretion, adhering to confidentiality guidelines and protecting privacy rights.
- Maintained detailed records of all dispatched events, providing documentation necessary for reporting purposes.
- Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
Office Assistant
First Southwest Security Mortgage
05.2017 - 01.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Campus Police Officer
St. Louis Community College -Forest Park
01.2015 - 05.2017
- Enhanced campus safety by conducting regular patrols and monitoring security systems.
- Provided clear communication to the campus community about safety concerns and ongoing investigations.
- Assisted in emergency situations by providing first aid and coordinating with other emergency responders.
- Managed access control at various campus locations to ensure only authorized individuals entered restricted areas.
- Provided escorts for students, staff, or visitors as needed to ensure their safety while navigating the campus grounds after dark.
Police Officer
St. Louis Metropolitan Police Department
04.1996 - 06.2014
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Investigated and reported crimes, accidents, offenses, and damage to property.
Education
High School Diploma -
Bishop DuBourg High School
St Louis, MO06.1991
Skills
- Highly effective communication
- Radio Communications
- Emergency call response
- Incident documentation
- Proficient in [Software]
- Teamwork and Collaboration
- Problem-solving abilities
- Dependable and Responsible
- Multitasking
Timeline
Public Safety Dispatcher
Mercy Hospital St. Louis
04.2019 - Current
Office Assistant
First Southwest Security Mortgage
05.2017 - 01.2019
Campus Police Officer
St. Louis Community College -Forest Park
01.2015 - 05.2017
Police Officer
St. Louis Metropolitan Police Department
04.1996 - 06.2014
High School Diploma -
Bishop DuBourg High School
Similar Profiles
Katie PalmerKatie Palmer
Registered Nurse at Mercy Hospital St. LouisRegistered Nurse at Mercy Hospital St. Louis
MARQUITA RASPBERRYMARQUITA RASPBERRY
Medical Assistant at Mercy Hospital St. LouisMedical Assistant at Mercy Hospital St. Louis
Javona BerryJavona Berry
Patient Access Representative at Mercy Hospital St. LouisPatient Access Representative at Mercy Hospital St. Louis