Charles Pugh
Martinsburg,WV
Summary
Dedicated Sergeant offering over 20 years of law enforcement experience. Known for going above and beyond job requirements to make lasting impact on department and public. Exceptional integrity, leadership and problem-solving abilities.
Overview
27
27
years of professional experience
Work History
Police Sergeant
United States Capitol Police
05.2018 - 04.2024
- Increased crime prevention efforts by coordinating targeted patrols and deploying resources effectively.
- Conducted internal investigations, addressing both ethical violations and procedural discrepancies among officers.
- Facilitated communication between command staff and subordinates, promoting transparency and resolving conflicts efficiently.
- Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
- Mentored junior officers, providing guidance on best practices for policing techniques and career advancement opportunities.
- Provided critical incident command during emergency situations, directing response efforts to protect public safety swiftly.
- Supervised and coordinated daily operations of patrol shifts of up to 50 officers.
- Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
Police Officer
United States Capitol Police
12.2003 - 05.2018
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Supervised crowds at busy events to prevent injuries and property destruction.
Package Handler
UPS
11.2000 - 12.2003
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Cashier
Target
08.1997 - 11.2000
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
No Degree - Commercial Drivers License
James Rumsey Technical Institute
Martinsburg, WV02.2024
Bachelor of Arts - Biblical Studies With Minor in History of Ideas
College At South Eastern Seminary
Wake Forest, NC05.2002
Skills
- Crime Prevention
- Policy Enforcement
- Personnel Supervision
- Traffic Control
- Patrol Supervision
- Excellent Communication
Timeline
Police Sergeant
United States Capitol Police
05.2018 - 04.2024
Police Officer
United States Capitol Police
12.2003 - 05.2018
Package Handler
UPS
11.2000 - 12.2003
Cashier
Target
08.1997 - 11.2000
No Degree - Commercial Drivers License
James Rumsey Technical Institute
Bachelor of Arts - Biblical Studies With Minor in History of Ideas
College At South Eastern Seminary
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