Summary
Overview
Work History
Education
Skills
Timeline
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Charles Purdy

Mooresville,NC

Summary

Dynamic Route Sales Representative with a proven track record at PepsiCo, excelling in customer retention and sales development. Skilled in issue resolution and merchandise sales, consistently surpassing sales goals. Adept at fostering client relations and implementing effective promotional strategies to enhance brand visibility and drive revenue growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

30
30
years of professional experience

Work History

Route Sales Representative

PepsiCo
03.2000 - Current
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Collaborated with customers to identify needs and provided catered solutions
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Developed and implemented promotional strategies to boost sales and customer loyalty.
  • Trained new Route Sales Representatives, sharing best practices for success in the role.
  • Consistently exceeded monthly and quarterly sales goals by staying focused on target objectives.
  • Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Enhanced brand visibility within assigned territory through creative merchandising displays at retail locations.

Store Manager

Party City
01.1995 - 02.2000
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.

Education

Bachelor of Arts - Environmental Biology

University of Michigan, Dearborn
Dearborn, MI

Skills

  • Stock rotation
  • Customer retention
  • Sales goals
  • Leads prospecting
  • Route planning
  • Route management
  • Merchandise sales
  • Display building
  • Client relations
  • Issue resolution
  • Sales development

Timeline

Route Sales Representative

PepsiCo
03.2000 - Current

Store Manager

Party City
01.1995 - 02.2000

Bachelor of Arts - Environmental Biology

University of Michigan, Dearborn

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Charles Purdy