CHARLES RAGIN
Columbia,SC
Summary
Seeking a challenging IT position to utilize my technical expertise to contribute to the success of the company while continuing to expand my knowledge, skills, and growth as I work towards my long-term career goals in IT.
Overview
1
1
year of professional experience
Work History
TESTING PROCTOR
BCY Testing
08.2023 - 11.2023
- Administered assessments or exams to individuals to evaluate their knowledge and skillset
- Executed administrative tasks and responsibilities
- Diagnosed and resolved various technical issues and challenges faced by individuals.
SALES REPRESENTATIVE
AT&T
04.2023 - 07.2023
- Proficiency in customer relationship management software to track and manage sales activities
- Knowledge of e-commerce platforms and online sales tools
- Understanding of data analysis and reporting to identify sales trends and opportunities
- Familiarity with digital marketing strategies to support sales efforts
- Ability to effectively communicate technical information to non-technical clients
- Proficiency in using sales automation tools to streamline sales processes.
IT SPECIALIST
Signal School: Information Technology
Augusta, GA
10.2022 - 04.2023
- Responsible for overseeing and managing accounts and ensuring that they were up-to-date and accurate
- Assembled Cat 5 and 6 ethernet cables, tested, and met the required specifications for performance and reliability
- Implemented security protocols to protect user data and prevent unauthorized access
- Configured routers, ensuring that they were properly routed between different networks
- Handled and resolved a variety of technical issues reported through trouble tickets
- Performed the setup and configuration of network switches, ensuring optimal connectivity and functionality
- Managed DHCP and IP addresses for devices on the network
- Handled NAT which involved modifying IP addresses and port numbers to enable communication between networks
- Managed VOIP systems, configuring, and maintaining the technology that allows communication
- Collaborating as a group to design, implement, and maintain a network infrastructure
- Establishing connection between a personal computer and a network, enabling communication and access to shared resources
Education
Computer Networking And Telecommunications
Midlands Technical College
West Columbia, SC01.2028
Skills
- Active Directory
- Windows Server
- Exchange Server
- VMware
- Cisco
- Putty
Accomplishments
Information Technology Specialist (771 Academic Hours)
Timeline
TESTING PROCTOR
BCY Testing
08.2023 - 11.2023
SALES REPRESENTATIVE
AT&T
04.2023 - 07.2023
IT SPECIALIST
Signal School: Information Technology
10.2022 - 04.2023
Computer Networking And Telecommunications
Midlands Technical College