Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Charles Raines

Lufkin,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience
1
1
Certification

Work History

1SG HHC 1st Battalion 5th Regiment Aviation

U.S. Army Active Duty
Fort Polk, LA
07.2022 - Current
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Created detailed reports on the performance of individual departments within operations.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Managed scheduling, training and inventory control.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.

1SG B Company 1st Battalion 5th Aviation Regiment

U.S. Army Active Duty
Fort Wainwright, AK
07.2019 - 06.2022
  • Managed daily operations of the aviation department, ensuring safety and efficiency.
  • Coordinated with maintenance staff to ensure all aircrafts were in proper working order prior to flight.
  • Supervised ground crews during loading, unloading, fueling, and servicing of aircrafts.
  • Assessed new technologies that could be implemented into existing aviation operations systems.
  • Scheduled maintenance checks for aircrafts according to manufacturer specifications.
  • Tracked aircraft inventory levels and ordered additional supplies as needed.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Formed and sustained strategic relationships with clients.

3-10 Battalion Operations Sergeant

U.S. Army Active Duty
Fort Drum, NY
11.2018 - 06.2019
  • Conducted needs assessments to identify gaps in employees' skills and knowledge.
  • Organized and scheduled on-site and off-site trainings for staff members.
  • Provided feedback to trainers regarding the effectiveness of their sessions.
  • Assisted in designing, developing, and implementing new training methods and techniques.
  • Evaluated employee performance before, during, and after training sessions.
  • Collaborated with management team to determine appropriate learning objectives for each program.
  • Delivered presentations outlining best practices related to specific job roles or tasks.
  • Managed training calendars to inform participants of upcoming training session topics and dates.
  • Collaborated with senior and department leaders to develop and implement workforce plans
  • Identified areas for improvement in training programs and collaborated with training team to implement changes.
  • Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.

1SG ATC Company 3-10th Aviation Battalion

U.S. Army Active Duty
Fort Drum, NY
05.2017 - 11.2018
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Formed and sustained strategic relationships with clients.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
  • Conducted periodic assessments to evaluate company's financial performance.
  • Collaborated with board of directors to determine mission and values and plan for short and long-term goals.
  • Supported accident investigations and prepared related paperwork.

Platoon Sergeant B Co 1-5 Aviation

U.S. Army Active Duty
Fort Drum, NY
08.2015 - 12.2016
  • Provided tactical and technical guidance to Platoon personnel.
  • Organized, supervised and coordinated platoon training activities.
  • Conducted performance counseling of subordinates in the platoon.
  • Ensured compliance with orders from higher headquarters.
  • Maintained unit discipline by enforcing standards of conduct and military regulations.
  • Managed administrative duties such as tracking attendance records for drills, evaluations and other events.
  • Compiled monthly reports on personnel actions such as awards, promotions and disciplinary actions taken within the platoon.
  • Performed scheduled and unscheduled maintenance on aircraft engines, landing gear, flight controls, electrical systems, and other mechanical components.
  • Diagnosed malfunctions in aircraft using technical manuals and test equipment.
  • Provided training for junior mechanics in areas such as troubleshooting techniques.
  • Directed activities to manage and maintain four US Army helicopters and assets valued at $768 to achieve readiness and mission standards.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Executed corrosion control and inspection duties with minimal supervision.

Senior Instructor Writer

U.S. Army Active Duty
Fort Eustis, VA
08.2011 - 08.2015
  • Developed, implemented and evaluated training courses for new staff members.
  • Assisted in the design of instructional materials and activities to ensure maximum learning potential.
  • Created assessments and quizzes to measure student understanding of course material.
  • Provided feedback to students on their performance throughout the course.
  • Provided guidance on the use of specialized tools and equipment in the lab setting.
  • Instructed students on how to read schematics, blueprints, diagrams, and technical manuals.
  • Ensured compliance with local codes while teaching students proper installation methods for various wiring systems.
  • Conducted pre-flight inspections on aircrafts to ensure safety and compliance with regulations.
  • Performed scheduled maintenance on engines, brakes, hydraulics, and other components of the aircraft.
  • Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
  • Used videos, lectures and moderated discussions to engage students during class.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.

Education

High School Diploma -

Nacogdoches High School
Nacogdoches, TX
06-1996

Skills

  • Hazardous Waste Management
  • Safety Procedures
  • Large Format Printing
  • OSHA Compliance
  • First Aid Training
  • Expert in Supply Management
  • Strong Mechanical Aptitude
  • Quality Assurance

Certification

Basic Skills Course Jun 1994

Advanced Skills Course (Apache) Jun-Sept 1995

Advanced Skills Course (Chinook) Oct 1999–Feb 2000

Basic Leader Development Course Jun 2001

Advanced Leadership Course Feb-Jul 2007

Senior-level Leadership Course Jun-Jul 2010

Equal Opportunity Advisor Oct 2016

Alamo Safety Course Jun 2010

Hazards Material Handling Course Jun 2010

Instructor Writer Course Sept 2011

Instructor Evaluator Course Jun 2013

References

References available upon request.

Timeline

1SG HHC 1st Battalion 5th Regiment Aviation

U.S. Army Active Duty
07.2022 - Current

1SG B Company 1st Battalion 5th Aviation Regiment

U.S. Army Active Duty
07.2019 - 06.2022

3-10 Battalion Operations Sergeant

U.S. Army Active Duty
11.2018 - 06.2019

1SG ATC Company 3-10th Aviation Battalion

U.S. Army Active Duty
05.2017 - 11.2018

Platoon Sergeant B Co 1-5 Aviation

U.S. Army Active Duty
08.2015 - 12.2016

Senior Instructor Writer

U.S. Army Active Duty
08.2011 - 08.2015

High School Diploma -

Nacogdoches High School

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