Charles Rainey
Montgomery
Summary
Dynamic leader with a proven record at Exceed Transit Solutions, achieving 10% revenue growth through strategic planning and customer service excellence. Expertise in operational management and team building, driving partnerships and operational efficiency. Maintained 100% on-time performance while ensuring compliance and enhancing stakeholder relations. Skilled in strategic planning, financial oversight, and team leadership, with a focus on communication and problem-solving to drive success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
President/Owner
Exceed Transit Solutions & Logistics LLC
Montgomery
08.2022 - Current
- Developed, implemented, and managed end-to-end logistics operations, streamlining workflows and boosting service reliability.
- Spearheaded all facets of company operations—fleet management, sales, compliance, and client relations—for a $160K annual revenue trucking business.
- Established and nurtured freight delivery partnerships with regional and national carriers, expanding capacity and service reach.
- Directed strategic planning initiatives that drove 10% revenue growth over two years through targeted customer acquisition and service-line diversification.
- Oversaw logistical coordination and transportation solutions for key clients, ensuring 100% on-time performance.
- Created and managed sales forecasts, accounting procedures, and expense budgets, aligning financial targets with growth objectives.
- Maintained flawless DOT and FMCSA compliance, achieving zero violations during tenure.
- Managed the movement of over $3 million in freight annually while holding an industry-leading OS&D rate of just 0.4%.
Store Manager
Kroger Stores
Huntsville
05.2017 - 08.2022
- Lead store operations and weekly and period sales goals.
- Lead and managed third largest retail volume store in district with 1 million dollars plus sales weekly.
- Lead and managed over 180 employees.
- Lead merchandising functions, company practices and standards.
- Coordinate planning, implementation and execution of merchandising initiatives, display showcasing and selling throughout the store.
- Ensure the achievement of weekly, period and annual sales budgets and targeted goals.
- Recognized for leading in store, district and company performance metrics.
- Lead department leaders and associates in individual and department performance.
- Achieved 3-time period sales contest winner in 2018 and 4-time overall period sales contest winner.
Service Manager
Terminix International
Madison
08.2016 - 05.2017
- Appointed as termite department leader and managed customer service, installation and re-inspections.
- Serviced 9.5K+ customer base and managed monthly installation budget/goals of $100K+ per month.
- Managed the servicing of ~1K customers monthly and achieved 4% customer satisfaction increase in two consecutive months.
Outside Sales Professional
Terminix International
Madison
04.2013 - 07.2016
- Generate new business and created customer base growth through residential and commercial sales.
- Established and maintained customer relationships and residual clientele.
- Achieved 2015 branch leading salesmen with $455K in total sales, 2014-2015 top regional encapsulation salesman, two-time regional top monthly salesmen, and 2016 Pilot Sales Mobility Platform Selectee.
- Selected to participate in application development meeting.
- Appointed as Grand Champions of Pilot Program Rollout due to exceptional performance.
President/CEO
BHI Properties
Huntsville
12.2011 - 03.2013
- Managed and invested in the acquisition of commercial and residential real estate properties.
- Oversaw the management of leased and rented commercial and residential real estate properties.
Manager
TitleMax
Huntsville
11.2009 - 11.2011
- Managed and led store operations, monthly/quarterly/yearly goals, and company growth of assets.
- Captained highest profiting store within a 10-store district.
- Recognized for leading a store that was continually in top five within region in new accounts/loans, growth and profit.
- Director of largest growing store in district in account/asset growth and the store with largest amount of accounts with over a total number of 800+.
- Oversaw total account growth of store in excess of $200K in that fiscal year.
- Set benchmark for store and district with the highest amount of new loans generated for one month.
Education
Master of Business Administration - Project Management
Louisiana State University
Shreveport05.2025
Bachelor of Arts - Psychology, Criminal Justice
Alabama A&M University
Normal, AL05.2004
Skills
- Microsoft Office Suites
- Project management
- Regulatory compliance
- Team building
- Customer service
- Strategic planning
- Sales forecasting
- Decision-making
- Change management
- Financial leadership
- Staff management
- Leadership team building
- Stakeholder relations
- Contract negotiation
- Process improvement
- Budgeting and cost control
- Cost control
- Program oversight
- Operations oversight
- Team motivation
- Coaching and mentoring
- Operations management
- Contract management
- Program management
- Business development
- Integrity and ethics
- Organizational leadership
- Capital and resource management
- Revenue growth
- Budget management
- Operational excellence
- Logistics management
- Revenue generation
- Employee relations
- Account management
Certification
- Certified Associate in Project Management
- Certified Lean Practitioner
- Certificate of Participation in The Fresh Connection
Affiliations
- The National Society Of Leadership and Success member
- Project Management Institute member
- Board of Directors member for East Montgomery Baseball & Softball
Websites
References
References available upon request.
Timeline
President/Owner
Exceed Transit Solutions & Logistics LLC
08.2022 - Current
Store Manager
Kroger Stores
05.2017 - 08.2022
Service Manager
Terminix International
08.2016 - 05.2017
Outside Sales Professional
Terminix International
04.2013 - 07.2016
President/CEO
BHI Properties
12.2011 - 03.2013
Manager
TitleMax
11.2009 - 11.2011
Master of Business Administration - Project Management
Louisiana State University
Bachelor of Arts - Psychology, Criminal Justice
Alabama A&M University
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