Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic

Charles Ray

Porter,TX

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

5
5
years of professional experience

Work History

Assistant Manager / Bar Back

F Bar Houston
03.2011 - 01.2014
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Created employee schedules to align coverage with forecasted demands.

Overnight Stocker and Receiver

Walmart
05.2009 - 03.2011
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Reviewed order data to verify transactions and shipping dates.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Interacted with guests in friendly and knowledgeable way.
  • Greeted customers and directed to requested products.
  • Greeted store customers and discussed needs.

Education

Bachelor of Arts - Finance

University of Houston - Downtown
Houston, TX
05.2001 -

Associate of Arts - Business

Lone Star College Kingwood
Kingwood, TX
05.2001 -

Skills

    Product and Service Knowledge

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Software

Microsoft Office

Interests

Volunteering

Family Oriented

Nature Enthusiasm

Timeline

Assistant Manager / Bar Back

F Bar Houston
03.2011 - 01.2014

Overnight Stocker and Receiver

Walmart
05.2009 - 03.2011

Bachelor of Arts - Finance

University of Houston - Downtown
05.2001 -

Associate of Arts - Business

Lone Star College Kingwood
05.2001 -

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Charles Ray